Competency Dictionaries

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HealthStream Competency Center Competency Dictionaries

Selected examples of topics by level
Organizational Organizational Mission, vision and values	The Competency Dictionaries are available only through the HealthStream Competency Center (HCC) and may be copied, edited and applied without restriction by HCC customers.
External Regulatory Environment – Clinical
Common Disaster Planning Preceptor Management Leadership Educator Common Clinical Common Clinical RN Common Clinical LPN
Professional Medical Surgical Orthopedics Oncology Critical Care Emergency Department Perinatal Hospice Antepartum Labor and Delivery Postpartum Newborn Nursery Newborn NICU Perioperative Holding Room Perioperative Circulator Perioperative Scrub Perianesthesia PACU Perianesthesia PACU Phase I Perianesthesia PACU Phase II Endoscopy Behavioral Health Behavioral Health Child and Adolescent Cardiac Catheterization and Electrophysiology Long Term Care Home Health Dialysis Nursing Assistant Cardiology	Central Sterile Clerk/HUC Environmental Services Laundry Maintenance Printer Storeroom Bio Medical Communications Purchasing Social Work Food and Nutrition Pharmacy Physical Therapy Respiratory Therapy Laboratory Executive Corporate Compliance Finance Quality Management Human Resources Information Services Library Services Payroll Public Relations Security Billing and Coding Medical Records Secretary Clerk
Department Specific Statements are combined to reflect the scope of practice in your departments.
Skills Checklists (provided by customer)

Selected examples of statements by level
Description	Competency Statement	Behavioral objective
Organizational
Organizational	Demonstrates a service excellence attitude	Personalizes the care and services provided to the patient, families and coworkers that the organization serves Recognizes the impact of patient satisfaction surveys on the organization Implements service excellence programs within assigned department and scope
External
Regulatory Environment – Clinical	Identifies OSHA standards to decrease back injury	Identifies healthcare workers at highest risk for back injury Recalls the primary risk factors for back injury Understands basic function and structure of the spine Applies alternatives to physical lifting and transferring Lists and applies preventive measures in order to avoid self-injury
Common
Common RN	Performs appropriate head to toe physical assessment	Conducts accurate assessment of body systems Documents findings Initiates plan of care or alters plan based on discrepancies noted on physical exam Communicates findings to multidisciplinary team
Professional
Critical Care	Cares for the patient with endotracheal tube	Assesses cuff pressure and identifies and troubleshoots leaks Provides oral hygiene and skin care Performs in line suctioning Anticipates potential for accidental or self-extubation Discusses nursing interventions for unexpected extubation Follows weaning protocols Prepares patient for extubation
Department Specific
Hospice	Utilizes the nursing process to guide the hospice team in developing a patient plan of care	Uses physical assessment skills and documentation to identify problems and potential problems Consults with patient, physician, caregiver and members of hospice team when developing plan of care Establishes realistic, detailed, patient-centered goals for nursing interventions Plans interventions that comply with hospice policy Makes referrals as needed to resolve problems Evaluates and documents results of nursing interventions Evaluates plan of care, makes changes as needed and communicates changes to hospice team Documents resolution of problems Updates care plans as needed and communicates changes to staff