Improvement Center
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Call 1.800.933.9293
to speak to one of our consultants about how to implement this program in your organization.
HealthStream Improvement Center
The most effective way for healthcare executives to deliver
organizational improvement.
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There is often a disconnect between all of the critical survey data that healthcare organizations constantly collect from patients, physicians, employees, and the community - and what they do with all of that data to rapidly and consistently improve the organization.
The new HealthStream Improvement Center provides an easy-to-use framework to act on opportunities for improvement identified by your research results. You and your team can capture and communicate strategic goals, actions, and performance targets. You can quickly review or assign accountability for each plan component. You can quickly review or distribute color-coded dashboards to call attention to areas of concern and achievement. Goals and actions can reside within any specific area of the organization—such as a single hospital or department—and roll-up to a corporate view. You can see what the latest survey data says about your improvement. You can adjust and improve - organization-wide.
Tie Improvement to the Best Survey Research HealthStream Research survey results provide both the insights required to identify opportunities for organizational improvement and the metrics for monitoring progress on improvement initiatives. The HealthStream Improvement Center is populated with strategic improvement goals, critical areas of focus for improvement, and metrics for measuring progress that tie directly to any type of HealthStream survey research, including patient, physician, employee and community insights. You can leverage HealthStream “best practices” in action step development and create your own action steps. |
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Align the Organization for Improvement Multi-level plan creation, organization, and management across the |
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Hold People Accountable for Action & Results All goals and action steps housed in the HealthStream Improvement Center plans require assignment of leaders—those responsible for achievement. Alerts remind leaders of approaching deadlines and color coded dashboards direct managers to specific plan components that need attention. Plans can be easily updated, modified, and evaluated from any location 24 hours a day through the Internet. Therefore, it is easy for managers to intervene as necessary to guarantee plan implementation and to acknowledge success. Any confusion regarding responsibility for specific actions and achievement of each goal is eliminated. |
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Monitor Progress, Demonstrate Success The HealthStream Improvement Center uses a proven action planning and monitoring process that provides a step-by-step approach for ensuring that your critical improvement initiatives are accomplished on schedule and the desired performance targets are met. The HealthStream Improvement Center is automatically populated with the latest HealthStream Research survey results and compares results to the performance targets you establish in the plan. You will know when improvement is achieved and when it is necessary to revisit ineffective action steps.
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