About


Thousands of healthcare providers, including half of U.S. hospitals, have chosen HealthStream as their partner for improving clinical and business outcomes. In this new era of healthcare reform, meaningful use, and value-based purchasing, hundreds of leading organizations each year are switching to HealthStream to elevate the role of learning and development in addressing these challenges. Why? We’ve got the best tools, content, services, and community in the business.

Our Vision

HealthStream’s vision is to improve the quality of healthcare by assessing and developing the people who deliver care.

Our Customers

Our customers represent hospital and healthcare systems from all 50 of the United States, ranging from community hospitals to large, multi-facility healthcare systems.

Our Learning Solutions

The HealthStream Learning Center® (HLC) is the most widely adopted healthcare-specific learning management system in the U.S. Healthcare providers use the HLC for scheduling, assigning, tracking, delivering, and reporting on classroom and online learning to support improved outcomes. We handle content integration and hosting for approximately 5,000 online courses from a wide range of prestigious partners, including AACN, AWHONN, AHA, APIC, AORN, Laerdal Medical, Wolters Kluwer, and many others.

Our Healthcare Simulation Solutions

Simulation-based training enables learners to practice difficult or infrequently used procedures in a safe environment, resulting in a better trained, more qualified staff. In partnership with Laerdal Medical, we have introduced a suite of simulation tools—SimCenter—designed to revolutionize your simulation-based training programs. Featuring quality educational materials for users of all levels and backgrounds, our SimStore provides educators with an easy-to-use, efficient tool for delivering simulation-based curricula.

Our Talent Management Solutions

Customers use HealthStream’s healthcare-specific talent management solution to manage learning, performance, and competency processes from a single platform. We allow you to measure and evaluate performance in support of organizational objectives and feature a fully-integrated competency dictionary with over 1,400 clinical and non-clinical competency standards. For HealthStream, ensuring and maintaining employees’ competency in daily activities and behaviors is at the core of every successful talent management initiative.

Our Research Solutions

HealthStream has a unique approach to assessing and improving patient experience that gets results. Aligned with CAHPS®, we focus first on patient experience, connecting with patients through phone surveys. Our success lies in the ability to deliver actionable insights, which determine how our customers can educate staff to change their behaviors and ultimately improve patient survey responses to “Always.” Other HealthStream research products measure employee engagement, physician satisfaction, and community perceptions. For all surveys, we provide professional survey planning and design, as well as expert analysis and consulting, to help customers execute plans based on results.

Our Leadership

Robert A. Frist, Jr.    —  Chairman, President, and Chief Executive Officer

Arthur E. Newman   —  Executive Vice President

Gerard M. Hayden   —  Senior Vice President & Chief Financial Officer

J. Edward Pearson   —  Senior Vice President & Chief Operating Officer

Jeffrey S. Doster      —  Senior Vice President & Chief Technology Officer

Michael J. Sousa     —  Senior Vice President

Partners

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