Credits Hours: 2.00

Course Description:
Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful Strategies and Tips.

Learning Objectives:
Upon completion of this program, participants should be able to:

• Understand the communication process.
• Understand the elements of communication.
• Recognize disruptive factors.
• Send clear and consistent messages.
• Use supportive nonverbal cues.
• Consider diversity factors.
• Actively seek to understand.
• Recognize perceptual influences.
• Use effective listening skills.
• Prevent misunderstanding.