Credits Hours: 2.00

Course Description:
The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. There are specific disciplinary methods in this course, and techniques to ensure compliance. There are also tools and techniques for developing workable solutions with the individual involved and direction on what can be done if efforts are not successful.

Learning Objectives:
Upon completion of this program, participants should be able to:

• Identify when discharge is appropriate.
• Consider previous actions.
• Look at the severity of the problem.
• Address special circumstances.
• Prepare for discharge.
• Lay the groundwork.
• Develop a strategy for the meeting.
• Plan the exit process.
• Communicate the decision.
• Be clear and concise.
• Provide termination-processing information.
• Document the meeting.
• Respond to inquiries about the discharge.