Credits Hours: 2.00

Course Description:
Meetings can be much more effective if the leader follows a few easy rules. This course outlines those rules, starting with important preparatory decisions and activities to create a focus and set the foundation for a worthwhile meeting. It includes powerful tools and techniques for managing the group interactions, dealing with disruptive behaviors, and bringing the meeting to a close. There are techniques for making sure your meeting gets the results that you intended.

Learning Objectives:
Upon completion of this program, participants should be able to:

• Create a roadmap.
• Spend sufficient time preparing.
• Use effective meeting methods.
• Conduct the meeting.
• Promote participation.
• Share responsibility for success.
• Address disruptive behavior promptly.
• Provide a framework for group decision making.
• Confirm the results.
• Summarize and assign action items.
• Make a plan for following up.
• Debrief with participants.
• Strive for continuous improvement.