Credits Hours: .00

Course Description:
There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results.

Learning Objectives:
Upon completion of this program, participants should be able to:

• Plan for effective cold calling.
• Begin with basic preparation.
• Develop the presentation technique.
• Grasp the fundamentals of cold calling.
• Generate trusting relationships.
• Maintain a winning mindset.
• Understand the dynamics of cold calling.
• Focus on needs and satisfaction.
• Activate the plan.
• Break through initial barriers.
• Recognize concerns.
• Move to resolution.
• Be specific in follow-up.