Credits Hours: 2.00

Course Description:
Many people have good intentions to provide helpful feedback, but don?t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes.

Learning Objectives:
Upon completion of this program, participants should be able to:

• Appreciate the value of feedback.
• Understand the role of feedback.
• Be sensitive to his position.
• Acknowledge the core intent.
• Apply the right techniques.
• Develop supportive relationships.
• Use specific communication skills.
• Use descriptive feedback.
• Foster a nurturing climate.
• Explore the learning opportunities.
• Convey improvement ideas.
• Check for understanding.
• Continue the feedback.