Credits Hours: 2.00
Course Description: Being "smart" isn't enough. To reach your full potential, personally and professionally, you need emotional intelligence?the set of skills that enables you to manage your own feelings and relate effectively to the feelings of others. This course will show you how to use emotional intelligence at work to increase your success and satisfaction.
Learning Objectives: Upon completion of this program, participants should be able to: - Think intelligently about emotions.
- Understand your brain.
- Respond proactively.
- Rewrite your emotional script.
- Build your optimism.
- Motivate yourself.
- Behave wisely.
- Communicate effectively.
- Manage anger and stress.
- Adapt to circumstances.
- Foster emotional intelligence in others.
- Promote organizational self-awareness.
- Support Teamwork.
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