The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is a national, standardized survey instrument and data collection methodology for measuring patients’ perspective of hospital care. HealthStream’s HCAHPS Monitor utilizes the most recent HCAHPS data made pubic by the U.S. Centers for Medicare and Medicaid Services to provide you a snapshot of a hospital’s performance through meaningful comparisons to national and state averages as well as competitors in the market.
App Features
- Choose comparison hospitals by location, or build your own list
- Choose comparison hospitals from a list or from a local map
- Compare “Always”(top box) and “Usually” reported answers on each survey question
- Updated quarterly with CMS data
- Existing customers can login to their Insights Online survey data
Features