Implement HCC with Confidence

Accelerate Organizational Competency Initiatives Through Professional HCC Implementation

Leading healthcare providers know that organizational competence drives excellence. Seeking the advantages of top-performing, highly-competent organizations, many providers choose the HealthStream Competency Center (HCC) as their enterprise competency management platform. Healthcare executives expect their investments in competency management to produce solid returns quickly. HealthStream Professional Services offers HCC Implementation Services to accelerate and optimize the deployment of the HealthStream Competency Center. HCC Implementation Services brings fully-configured HCC implementations into production fast and effectively, delivering rapid returns on investment, minimizing disruptions to enterprise workflow and core operations, and reducing risk in enterprise-wide HCC implementations.

Impact:
Compress time to HCC system production

• Accelerate competency initiatives
  
• Support organizational growth and change
  
• Reduce time to ROI

Achieve fully-operational HCC Implementation

• Align competencies with organizational structure and objectives
  
• Maximize system usage across the enterprise
  
• Reduce the risks of sub-optimal enterprise deployments

Features:

Best Implementation Practices

• Employs HealthStream’s proven 5-step Implementation Solutions Process
  
• HealthStream Project Management Office guides each implementation project from beginning to end

Expert Customer Solutions Team for Each Project

• Implementation Project Manager oversees and coordinates all project tasks
  
• HCC Business Process Consultant helps ensure the alignment of HCC components with the customer’s business processes
  
• HCC Implementation Specialist provides expert technical configuration of the HCC
  
• HCC Database Administrator manages all file imports, testing and data management
  
• HCC Deployment Specialist provides onsite guidance for optimizing the use of the HCC

No Surprises - Ensuring Implementation Success

• Regular customer review of “9 Keys for Project Success”, HealthStream’s proprietary project scorecard throughout the implementation project
  
• Formal Project Review defines tools, processes and resources to optimize the deployment and drive additional value from the HCC system
  

This service is essential for:

• Supporting organizational growth and change
  
• Rapid implementation of strategic initiatives
  
• Driving maximum value from competency management investments

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