Implement HLC with Confidence

Accelerate Key Learning Initiatives Through Professional HLC Implementation

For many of the nation’s leading healthcare organizations, the HealthStream Learning Center (HLC) is the platform to anchor strategic learning initiatives. They understand that enterprise systems like the HLC impact the entire organization, and that implementation of the system is critical to achieving ROI. Deployment must accommodate multiple, often complex operational factors. The HLC must be configured to align with management processes, procedures and objectives across the organization, and must integrate the concerns of multiple departments, business units and facilities. HLC Implementation Services can optimize implementation of the HealthStream Learning Center in large, complex environments. This value-added service brings the HealthStream Learning Center into production faster and more effectively, allowing healthcare organizations to remain focused on their core business processes, and accelerating ROI on the HLC.

Impact:
Accelerate ROI on the HealthStream Learning Center

• Begin execution on strategic learning initiatives sooner
  
• Ensure smooth rollouts across the enterprise
  
• Keep staff focused on core business requirements

Ensure fully-operational HLC Implementation

• Align HLC functionality with organizational structure and objectives
  
• Maximize system usage across the enterprise
  
• Reduce the risks of failed deployments and rework

Features:

Best Implementation Practices

• Employs HealthStream’s proven 5-step Implementation Solutions Process
  
• HealthStream Project Management Office guides each implementation project from beginning to end
  

Expert Customer Solutions Team for Each Project

• Implementation Project Manager oversees and coordinates all project tasks
  
• HLC Implementation Specialist ensures that the HLC is configured in alignment with the customer’s organizational structures and solution objectives
  
• HLC Database Administrator manages HLC database tasks, including data file imports, testing and data management
  
• HLC Deployment Specialist provides onsite guidance for optimizing system use
• Courseware Migration Specialist manages end to end migration of existing courseware, if required

No Surprises - Ensuring Implementation Success

• Regular customer review of “9 Keys for Project Success”, HealthStream’s proprietary project
  scorecard throughout the implementation project
  
• Formal Project Review defines tools, processes and resources to optimize the deployment and drive additional value from the HLC system
  

This service is essential for:

• Supporting organizational growth and change
  
• Rapid implementation of strategic initiatives
  
• Driving maximum value from enterprise learning investments

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