Increased satisfaction, reduced costs achieved with Resuscitation Suite

About the Customer

Prime Healthcare is a prominent healthcare provider known for delivering high-quality medical services across multiple states. Housing 44 hospitals and more than 300 outpatient locations nationwide, including urgent care centers, ambulatory surgery centers, and specialty clinics, they serve the unique needs of their communities while providing exceptional care. With a dedicated workforce of medical professionals, Prime Healthcare is committed to providing exceptional patient care and ensuring that their staff members are always equipped with the latest certifications and training.

Challenge

During the pandemic, Prime Healthcare struggled with maintaining certification compliance for BLS, ALS, and PALS. The traditional training programs in use were inflexible and often led to dissatisfaction among staff. These rigid programs required their employees to invest significant time and effort, causing frustration and logistical issues, particularly concerning payroll system lockouts for those needing to recertify, creating an overall dissatisfaction with the pervious program in both the staff and leaders.

Solution

The introduction of the American Red Cross Resuscitation Suite provided a much-needed solution for Prime Healthcare. The innovative program offered an adaptive learning style that allowed employees to quickly test out of familiar material, thereby saving time and focusing on areas requiring improvement. The flexibility of the resuscitation suite enabled staff to complete certifications at their own pace, which was especially crucial during the unpredictable and demanding pandemic period.

Results

The adoption of the American Red Cross Resuscitation Suite at Prime Healthcare led to impressive outcomes, including increased staff satisfaction due to streamlined recertification processes, improved certification compliance without disruptions to payroll, enhanced proficiency and confidence through adaptive learning methods, and heightened operational efficiency by reducing recertification frequency and administrative burdens, ultimately enabling a greater emphasis on patient care. Through the implementation of the Resuscitation Suite, Prime healthcare has saved $899,376 in the last 12 months.

With the American Red Cross Resuscitation Suite, Prime Healthcare has not only managed to maintain certification compliance during a global pandemic but also achieved higher staff satisfaction and operational efficiency. The program's adaptability and ease of use have truly made a difference in elevating the standards of medical training.

  Stat

$899,376 saved in 1 year through BLS, ALS, and PALS Resuscitation Suite training