• Thinking About Healthcare Human Resources – Five Key Takeaways from ASHHRA 2015

    October 01, 2015
    blog post 7.16.13
    HealthStream recently exhibited and attended ASHHRA 2015. From sessions and conversations with attendees, we have compiled these five key takeaways about the current state and future of healthcare human resources practices.
  • Four More Things to Know About Readmissions

    September 30, 2015
    blog post 07.21.14
    Studies have shown that there are a number of processes that occur during the inpatient stay and in the early stages of post-discharge care that do impact readmission rates. Most hospitals are focusing their improvement efforts in these areas. The following table identifies some of these common process breakdowns.
  • Make a Patient-Centric Culture the Focus of the ED

    September 29, 2015
    blogpost 7.29.14
    Along the journey, hospital and ED leaders must always remember that their entire effort and focus must revolve around the patient and their families. Every initiative put in place and every element we attempt to optimize is done so in an effort to create a patient-centered culture.
  • Embracing What’s Possible with ICD-10

    September 28, 2015
    There are several practical and proactive things that coders and hospital leaders can do to embrace the strange new reality of ICD-10 and emerge post-go-live with an effective transition.
  • 8 Top “Gotchas”for ICD-10

    September 25, 2015
    blog post 6.27.13
    Ready or not ICD-10 is here, along with its 68,000 codes. Are we ready? Maybe not, but time is up. As Albert Einstein said, “once we accept our limits, we go beyond them.” This is true of ICD-10 coding-we cannot be perfect but we can go beyond our imperfections and limitations through training and effective use of research.
  • Four Strategies for Building a Perioperative Workplace – Industry Perspective

    September 24, 2015
    blog 5.8.14
    The economic downturn of 2008 had an unexpected and positive outcome for many hospitals: A large pool of nurses stayed in circulation and forestalled their retirement. Now, as the economy continues to rebound, a large wave of Baby Boomers have arrived at retirement age, which is starting to impact specialized clinical roles such as perioperative nursing.
  • Three More Things to Know About Readmissions

    September 23, 2015
    blog post 7.18.14
    Hospitals with readmission rates that exceed the national average are penalized by a reduction in payments across all of their Medicare admissions—not just those which resulted in readmissions. CMS began imposing penalties in FY2013 when the maximum penalty was 1% of the hospital’s base inpatient claims.
  • Know Your Healthcare Social Media Security Risks

    September 22, 2015
    blog post 092215
    Social media also involves the constantly changing security risks that hospitals need to be aware of, according to Tom Pendergast, Ph.D., Director of Awareness Solutions at MediaPro, an e-learning development company.
  • What Creates a Great Patient Experience for Physician Practices?

    September 21, 2015
    blog post 9.21.15
    The CG-CAHPS survey captures the essence of the patient experience in four key areas. This post discusses access, tone, explanations, and follow-up and lists the applicable survey questions for each subject matter area.
  • 3 Tips for Creating an Effective Healthcare Social Media Strategy

    September 17, 2015
    blog post 7.7.14
    Every healthcare organization should regularly review and update its social media and security policies. It is important to educate staff on acceptable use of social media and your policies.
  • What One Chief Medical Officer is Thinking About Readmissions

    September 16, 2015
    The key is to take multiple steps to prevent a readmission. We need to be focused on plans for discharge as soon as the patient is admitted. You can’t wait until the day before. You need to try to have everything in place before the patient leaves the hospital.
  • Meeting the Training Requirements of Corporate Integrity Agreements

    September 14, 2015
    blog post 7814 (600x400)
    A CIA requires significant attention, data collection, legal defense, negotiation, new systems, new policies, oversight, and enforcement, possibly for many years. Healthcare facilities of all types, including hospitals, pharmaceutical manufacturers, long-term care, physician groups, and more have all seen increases in CIAs. Yet, these organizations often struggle with what to do if a recipient of one.
  • How HealthStream Can Help With Post-Acute Care Issues

    September 14, 2015
    HealthStream uses empirically proven methods to improve the system of care in post-acute/long-term care facilities. With services ranging from strategic planning to accountability and alignment of care units, we offer products, services, and facilitators to improve post-acute/long-term care. Learn more about our post-acute care solutions.
  • Three Things to Know About Readmissions

    September 11, 2015
    blog post 8.6.13
    CMS began imposing a penalty on hospitals with excessive Medicare readmissions in FY2013 (October 1, 2012) as part of the Hospital Readmissions Reduction Program (HRRP). CMS defines a “readmission” as someone who has been readmitted to the same or another acute care facility within 30 days of an initial hospital stay.
  • Using Social Media Responsibly in Healthcare

    September 11, 2015
    blog post 4.30.14
    In healthcare settings, the impetus to use social media is no different than in any other industry. When used correctly, it is an excellent tool that can increase awareness of hospital services, create a two-way dialogue with patients, families, and the community, and improve the patient experience. At the same time, we are all aware of stories about the misuse of social media in the workplace.