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  • Hiring the Right People in Healthcare

    October 19, 2016
    Turnover and retention are a growing problem for organizations across the continuum of care. Increased volume demands on our healthcare system mean that organizations cannot afford to waste time hiring the wrong people. Two of our partners, Assess Systems and NurseCompetency, help care organizations improve their hiring processes and identify and assess better potential candidates.
  • Can Home Care Be the Eyes and Ears of the Larger Healthcare Team?

    October 19, 2016
    If we can teach home care staff what to look for and what to do when they notice even the smallest change, we have an incredible opportunity to improve the quality of life for patients and to keep them out of the hospital.
  • From the HealthStream Engagement Institute

    Why Healthcare Leaders Should Regularly Round on Employees

    October 17, 2016
    However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.
  • Create Moments That Matter for Patients to Improve Experiences and Outcomes

    October 13, 2016
    Patients are impacted by every person who comes in contact with them or their families. As integral participants in healthcare, we have a vital role to play in our patients’ perceptions of their experiences.
  • A Better Way to Train for New Medical Products and Devices: Customer Spotlight

    October 12, 2016
    Genesis Health System in Eastern Iowa and Western Illinois implemented HealthStream’s OneSource Medical Product Training and improved their processes for introducing new medical products to the Genesis network. HealthStream’s OneSource provides engaging, interactive courseware that gives employees the opportunity to learn and train on medical products—often with virtual simulations—from a wide range of manufacturers. Because it is all online, employees can train at any time and from any place. Genesis’s achievements from this initiative include:
  • How Can Your Healthcare Organization Create an Optimal Surgical Experience? Presentation

    October 10, 2016
    Overcoming challenges regarding communication and engagement in healthcare and especially surgical services can be daunting; however, it is not impossible. Engaging the surgical team strategically is key to the success of great perioperative experiences. Engaged teams are more productive, involved, committed, and accountable, and they contribute to the overall success of the patient experience. The benefits of engagement include a positive culture and lower staff turnover and result in retention of seasoned and skilled staff, enhanced recruitment of new talent. Correspondingly, physicians becomes partners and champions of the surgical process and of an elevated patient experience and organizational brand loyalty. Engagement drives institutional energy, resulting in as much as 60% fewer defects, 16% higher productivity, 37% less absenteeism and 49% fewer accidents.
  • From the HealthStream Engagement Institute

    Healthcare Senior Leader Rounding—Answers to Common Questions

    October 10, 2016
    However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.
  • Six Things You Need to Know About End of Life Care

    October 06, 2016
    Our healthcare model pushes to extend life, even if it comes at a high cost and sacrifices the quality of the patient’s remainder of life. These six observations focus on the latest developments surrounding care at the end of life.
  • Developing New Nurse Leaders is Critical for Healthcare: Infographic

    October 03, 2016
    Inforgraphic for New Nurse Leadership development
  • From the HealthStream Engagement Institute

    What Senior Leaders Should Try to Avoid When Rounding

    October 03, 2016
    However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.
  • Measuring and Improving Skilled Nursing Facility Effectiveness

    September 29, 2016
    In today’s value-based payment environment, placing patients in the highest quality, least expensive setting the first time a patient is discharged is vital. Knowing the available options and the quality measures associated with each is crucial.
  • Six Ways Healthcare Leaders Can Be More Effective During Staff Rounding: eBook Excerpt

    September 27, 2016
    Leader rounds on staff should not be done merely as a way to follow protocol; they should be done with a purpose. Leaders should perform rounds to collect actionable information and to promote a “people-centered” culture across the organization. While several strategies can make rounds more purposeful, a key driver is effective communication.
  • From the HealthStream Engagement Institute

    Five Guidelines for Purposeful Rounding in Healthcare

    September 26, 2016
    Rounding is an organized process done with a purpose. There are a number of steps to help you prepare and make the most of the experience from day one.
  • The Growing importance of Performance Metrics Related to Care Transitions from Hospital to Skilled Nursing

    September 23, 2016
    Now, as never before, hospitals have a powerful incentive to work closely with nursing homes to improve patient care, control costs, and reduce readmissions.
  • Leadership Development is a Growing Concern in Healthcare

    September 20, 2016
    Healthcare providers are functioning in a landscape that seems to be reshaped on a daily basis. While attempting to adjust to the explosion of healthcare reform, new regulations, performance standards, payment structures, ever-changing technology, and myriad other requirements, there remains the need to provide care to patients – and to do it perfectly every time.

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