PX Advisor

Inaugural Issue - Fall 2013

This is the first edition of PX Advisor, HealthStream’s new quarterly magazine dedicated to improving the patient experience. Each quarter, we will focus on a different topic important to the patient experience, examining it from various viewpoints and sharing our collective thought leadership. In this inaugural issue, we look at CG-CAHPS–what is being mandated by CMS, what we can expect from public transparency in this area, and how healthcare organizations should be thinking about and preparing for this important new government initiative. 

This issue of PX Advisor Includes:

  • Executive Letter
    Welcome from HealthStream CEO Bobby Frist
  • Re-CAHPS
    The New Rules for CG-CAHPS:Should You Be Participating?
  • Our Perspective
    CG-CAHPS: Learning From Early Adopters
  • And the Data Says
    Five Things We Know About CG-CAHPS
  • Feature Article
    Improving CG-CAHPS – The “Secret” Sauce
  • BLG Interview
    Interview with Katie Owens on the acquisition of BLG
  • Your Tool Box
    Partner with HealthStream
  • Award Winners
    HealthStream Awards of Excellence
  • Success Spotlight
    Elmhurst Memorial Affiliates
  • Success Spotlight
    Regional Health Physicians
  • Our Talent Pool
    Q&A with Karen Sorensen, AVP, Government Initiatives

Complete to Download

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