PX Advisor

Winter 2014

The Winter 2014 issue of PX Advisor focuses on the patient experience challenges facing healthcare organizations and providers as we move into a care environment dominated by healthcare reform and the transition towards value-based healthcare. Content in this installment of the newsletter includes 10 key healthcare trends for 2014, a guest article about the emerging importance of service excellence in healthcare, and a look at where post-acute care providers stand on the ICD-10 transition.

This issue of PX Advisor Includes:

  • Executive Letter
    Welcome from HealthStream CEO Bobby Frist
  • Feature Article
    10 Key Healthcare Trends for 2014
  • Re-CAHPS
    New CAHPS Programs on the Horizon: What You Need to Know in 2014
  • Your Tool Box
    Is Healthcare Ready for the eSurvey for Patients?
  • Our Perspective
    Essential Best Practices in Preceptor Training
  • Industry Perspective
    Healthcare's Evolving Role of Service Excellence
  • And the Data Says
    Physician Ratings of Administrative Skill: Demographic Differences and Key Drivers
  • Survey Innovation
    Innovative Data Collection; Powerful Decision-Making
    HealthStream Introduces Predictive Insights
  • Under the Microscope
    Is the Post-Acute Care Market Ready for ICD-10?
  • Patient Experience Symposium
    New Opportunities to Learn How to Improve Your Care Environment
  • Our Talent Pool
    Q&A with Lisa Leidy, Senior Client Services Manager, HealthStream
  • HealthStream Customer Spotlight
    EMR Implementation
    Baptist Health

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