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High Stakes: The Risks of Poor Patient-Provider Communication

Communicating clearly with patients is critical. Poor communication can increase medical errors and hospital readmission rates. And while it's true that healthcare is awash in a sea of acronyms and complex language, there are a host of other reasons why patients don't always understand. As a member of a healthcare team, it is imperative that we recognize the immense gap in understanding for many of the patients and families we encounter on a daily basis. 

In this industry perspective you will learn four strategies for bridging communication gaps and improving each patient's understanding of his or her care. Download this Industry Perspective and learn how to narrate your care to alleviate fears and avoid the risks of poor communication.

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