HealthStream Learning Center

Millions of healthcare professionals across all care settings use the HealthStream Learning Center every day. From powerful automation and valuable reporting to a library of over 20,000 courses, we built the Learning Center with your specific needs in mind.

Online Education to Help You on Your Journey

Today’s healthcare environment demands outstanding performance. Success requires a proficient workforce trained to manage costs, increase efficiencies, integrate financial information with the delivery of quality care, and communicate effectively with patients about their financial responsibilities.

HFMA

  • e2 Learning Library
    Address staff competency gaps in an easy and efficient manner in each professional practice area:Revenue Cycle, Accounting and Finance, and Compliance. Content is automatically updated to reflect industrytrends, regulatory changes, and payer requirements.
  • Certified Revenue Cycle Representative (CRCR)
    Educate revenue cycle staff about the entire revenue cycle process. The program focuses on individual roles and their impact on the revenue cycle.
  • Managed Care Program (Certified Technical Specialist)
    An overview of managed care, ranging from key factors that influenced the development of managed care to describing the principles behind outcomes-based reimbursement. Managed care leaders will be prepared to understand key trends and predict future challenges. Successful completion of the online assessment earns the Certified Technical Specialist (CTS) in Managed Care designation.
  • Physician Practice Management (Certified Technical Specialist)
    An overview of contemporary physician practice management activities to enhance revenue cycle performance. Successful completion of the online assessment earns the Certified Technical Specialist (CTS) in Physician Practice Management designation.
  • Accounting and Finance Program (Certified Technical Specialist)
    An overview of the healthcare finance system, from risk-sharing arrangements to managed care contracts and profitability ratios. Successful completion of the online assessment earns the Certified TechnicalSpecialist (CTS) in Accounting and Finance designation.
  • Business Intelligence (Certified Technical Specialist)
    Methods for looking at the right data and using tools to ensure that useful information is highlighted and used to enable powerful actions and decisions in healthcare organizations. Successful completion of the online assessment earns the Certified Technical Specialist (CTS) in Business Intelligence.
  • Patient Financial Communications
    Best practice recommendations to educate patient-facing staff on difficult and critical conversations about patients’ financial responsibility for healthcare services.
  • The Business of Healthcare
    The Business of Healthcare is a comprehensive online program geared toward healthcare professionals, financial, clinical andnon-clinical – all those whose positions require a deep understanding of the new financial realities of healthcare delivery andpayment. It offers participants the unique opportunity to expand their breadth of industry understanding and sharpen theirability to engage in healthcare business issues.
  • Denials Management
    Three courses focused on managing, preventing, and appealing denials. Special attention is given to denials associated with ICD-10 and their impact on revenue cycle efficiency and productivity.

nThrive Education

Below is just a small sample of some of the core areas covered by the nThrive Education solution:

  • HIM
    Clinical Foundations (A&P, Medical Term., Pharmacology), Coding Fundamentals, Diagnostic Coding, Procedural Coding (PCS, CPT, HCPCS), E/M Coding, HCC Coding, MS-DRGs and APR-DRGs, Code Edits, Clinical documentation Improvement, Modifiers.
  • CDI
    Clinical Foundations (A&P, Medical Term., Pharmacology), CDI Fundamentals, CDI Medical Record Review, Queries, MDCs, Severity of Illness/Risk of Mortality, Coding Fundamentals, MS-DRGs and APR-DRGs, Code Edits
  • Pharmacology
    Pharmacology Fundamentals, Drug Toxicity, Drug References.
  • Physician Documentation
    Clinical Documentation Fundamentals, Diagnostic Documentation, Procedural Documentation, Documentation and Quality Initiatives.
  • Coding
    Clinical Foundations (A&P, Medical Term., Pharmacology), Coding Fundamentals, Diagnostic Coding, Procedural Coding (PCS, CPT, HCPCS), E/M Coding, HCC Coding, MS-DRGs and APR-DRGs, Code Edits, Modifiers.
  • E/M
    Leveling Components, Leveling Settings, Leveling Patient Type/Status, E/M Documentation, Chronic Care Management, Wellness Codes, Modifiers.
  • Case Management
    Case Management Fundamentals, Denial Management, Utilization Management, Regulatory Compliance, Quality Initiatives, Length of Stay Management, Reimbursement, Discharge Planning, Emergency Department Case Management.
  • Anatomy & Physiology
    Anatomical Systems, Medical Terminology, Physiological Process.
  • Rules & Regulations
    Healthcare Fundamentals, Two-Midnight Rule, Code Edits, Leveling and Requirements, Reimbursement, Prior Authorizations and ABNs.
  • Billing & Reimbursement
    Revenue Cycle Fundamentals, Coding Fundamentals, Authorizations, Ancillary Department Billing, Code Edits and Modifiers.
  • Physician Onboarding
    Healthcare Fundamentals, Revenue Cycle Fundamentals, Diagnostic Documentation, Procedural Documentation, E/M Leveling, Quality Initiatives, Physician Coding, CPT Coding, HCC Coding.
  • Population Health
    E/M Leveling, Chronic Care Management, Wellness Codes, HCC Coding.
  • Revenue Cycle Foundations
    Revenue Cycle Fundamentals, Prior Authorizations and ABNs, Rules and Regulations, Patient Status, Revenue Codes, Documentation Fundamentals, Code Edits and Modifiers.


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