HealthStream Competency Center

Benefits

• Competency-based assessment process. The marketplace is filled with assessment tools. But, we were the first company to create a competency-based assessment management system. Competency is unique and important—as well as fluid—within healthcare organizations. Providers need a tool that is flexible, scalable, and collaborative. Our Competency Center delivers all that, as well as a library of clinical and non-clinical competencies that’s 2,200 strong and growing.
• Flexible and dynamic capabilities. Patient care needs evolve. Clinical standards advance. Employees develop. Our product should meet your needs, not the other way around. So we’ve designed our Competency Center to benefit any enterprise, whether small or large, with single or multiple facilities, or even multiple divisions within a facility. Measuring employee competencies dynamically can be fast and easy.
• Healthcare-specific tools. Competency management in healthcare is different from virtually every other industry. With that in mind, we offer a system designed for healthcare and healthcare alone—from the platform and content to the data. In addition, we’ve partnered with leaders who are at the forefront of this ever-changing industry to provide you with everything you need to succeed.
• The full HealthStream treatment. Because we work with half of the hospitals in the U.S., we have an unparalleled understanding of the challenges you face, as well as the solutions you need. An added benefit is many of your employees have worked with our tools in the past, either at your facility or a previous employer. Also, member s of our implementation, development, and support teams have worked at healthcare facilities, giving them a great deal of insight. Add to that a vibrant offline and online user community, and you get a well-rounded customer experience.

Customer Testimonials

Here is what some of our customers are saying about the Competency Center:

“One of many benefits of HealthStream’s Performance and Competency Centers is more individual accountability with managing and maintaining performance and competency validations and reviews.”
—JoAnn Green, Clinical Education Coordinator, Tallahassee Memorial HealthCare

“We’ve had two Joint Commission surveys and several inspections from OSHA. Having the ability to retrieve reports quickly with the click of a button is so beneficial, and the surveyors have been impressed with our progress.”
—Natalie Edwards, Manager of Employee Engagement & Development, Harnett Health

“We are 100% complete with our performance evaluations because of the HealthStream Competency Center.”
—Steve Caputo, Manager, Organizational Development Cottage Health System