Webinar45 min
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May 28th, 2025 | 2:00PM CT
Customer Story Panel: Learn how HealthStream’s Policy Manager was a game changer for two customers’ audit and review processes
Challenge: With over 1,000 policies in “mounds of binders,” Ridgeview Behavior Health faced the extraordinary task of coordinating review, editing, and signoff of each policy.
Result: After implementing HealthStream’s Policy Manager, they’ve eliminated approximately 100 duplicate policies and brought all reviewed policies into compliance.
Challenge: Juniper Communities wanted a user-friendly policy system to replace paper manuals, enabling easy editing and quick access to policies, especially during audits.
Result: With HealthStream’s Policy Manager, they've gone from spending 40-50 hours a year supporting audit requests from each of the facilities to 8 hours.
Join Kathryn Bainbridge, Executive Director of Juniper Communities and Kim Brennan, Executive Assistant at Ridgeview Behavioral Health as they share their stories including the challenges they faced and how Policy Manager helped them automate workflows and give time back to what truly matters – patient care.
At the end of our conversation, Product Manager Jeff Davis will briefly demo incredible new updates for Policy Manager - you won't want to miss this!
Speakers
Kathryn Bainbridge
Executive Director, Juniper Communities
Kim Brennan
Executive Assistant, Ridgeview Behavioral Health
Jeff Davis
Director, Product Management, HealthStream