Using HealthStream Services to Report to CE Broker

Some HLC customers are creating courses for which they offer CE credit, and need to have that credit reported through CE Broker (Florida providers only). Those customers may choose to contract with HealthStream to provide reporting services to CE Broker.

To utilize HealthStream Services to report to CE Broker

  1. Register with CE Broker as an accredited provider.

  2. Work with CE Broker to have HealthStream authorized as a Parent Provider.

  3. Create CE courses in the HLC.

  4. In the Course Identifier box, enter 20- followed by the course identifier number issued by CE Broker. (You can find the Course Identifier box on the Course Properties page under Additional Course Properties.)

Note: Only 20- followed by the CE Broker-issued course identifier number should be added. Do not include extra characters or spaces. Entering extraneous characters may result in submissions not being recognized by CE Broker.

  1. In the Provider Number box, enter 50- followed by the provider number issued by CE Broker. (You can find the Provider Number box on the Accredited/Approved Provider page.)

Note: Only 50- followed by the CE Broker-issued provider number should be added. Do not include extra characters or spaces. Entering extraneous characters may result in submissions not being recognized by CE Broker.

  1. Notify HealthStream that you wish to purchase the CE Broker reporting service.

  2. Provide HealthStream with an e-mail address or FTP site.

CE Broker data transmission is executed every Monday at 6:00 a.m. to include all completions up to the prior Sunday at 11:59 p.m. Once HealthStream receives a report from CE Broker, an extract report will be sent to you via FTP or e-mail.

Upon receipt of an extract report

Review report to confirm or refute errors.

To validate the 20- number (Course Identifier)

Run a Completion Data Export report.

To validate the 50- number (Provider Number)

  1. Click Manage Accrediting/Approving Bodies.

  2. Search for and select the accrediting/approving body in question.

  3. Click View Accredited/Approved Providers.

  4. Select the accredited/approved provider in question.

  5. Review/edit the 50- provider number.

  6. Click Save.