Incivility and Bullying in Healthcare: Nine Things to Know
When rudeness, incivility, and bullying behavior occurs on a healthcare team, the consequences can be deadly. This destructive conduct adds to medical errors, poor patient satisfaction, higher employee turnover, stress, burnout, and higher healthcare costs for consumers. In this article, you’ll discover why how civility training in healthcare settings has the potential to improve patient care, strengthen team relationships, and create an atmosphere that energizes and inspires those who are in it. Download now and find out how your organization can tackle bullying and increase both employee and patient satisfaction.