If you are a regular Emerson employee (not medical staff), your user ID will always be your five-digit employee ID number.
If you are credentialed staff (Physician, PA, NP) and you do not have an employee number, OR your employee number does not work, your user ID will be either your medical license number or the same as your system ID. Beginning 4/1/2023, the used ID for all new medical staff accounts will first initial/last name (system ID).
If you are logging on for the first time, your temporary password will be the same as your user ID or, if that does not work, the temporary ID is Emerson1! You will then be prompted to change your password.
If you receive an error message while trying to reset your password, please contact the Help Desk at 978-287-3447 Monday through Friday between the hours of 7 am and 6 pm OR the education department at 978-287-3050.