What is HealthStream doing to support customers during the coronavirus disease 2019 (COVID-19) crisis?
To support our customers as they respond to this crisis, HealthStream is offering a collection of carefully curate courses to all customers for free. Relevant to COVID-19, these courses are designed to educate staff on current guidelines for infection control across various care settings and precautions for airborne pathogens. We also offer best practices for using personal protective equipment (PPE) and maintaining proper hand hygiene. In addition, we have created an easy to use reference guide of infographics and helpful links from the CDC website.
What training does HealthStream have that covers COVID-19?
HealthStream offers several courses on the topic of infection control. The specific titles included in the Coronavirus courseware bundle were selected to address what is currently known about the virus pathology and most common symptoms (fever, cough, fatigue, shortness of breath) and additional symptoms (runny or stuffy nose, sore throat, headache, body aches and pains, diarrhea) healthcare workers will manage.
How long will the free Coronavirus courseware bundle be available?
The free Coronavirus courseware bundle will be available for 6 months, expiring on September 30th, 2020.
How do we find the courses included in the Coronavirus courseware bundle?
The courses can be found by searching for the keyword “COVID-19” or “coronavirusbundle”. Be sure to type it as one word with all lowercase letters.
Can I annotate or customize the courses included in the Coronavirus courseware bundle?
The courses included in the Coronavirus courseware bundle cannot be annotated or customized.
Do the courses included in the Coronavirus courseware bundle include CE or CME?
The courses included in the Coronavirus courseware bundle do not include CE or CME.
We already have some of these titles through course libraries and/or products we have purchased. Is there a difference between that content and the free content?
HealthStream recognizes that these course titles are included in some of our most popular course libraries and products, and that you may have open assignments with these course titles included. For this reason, the courses that are included in the coronavirus courseware bundle are separate courses. They do not offer a pre-assessment and cannot be annotated.
Assigning them, or self-enrollment by learners, will not impact your existing assignments or reporting.
We have organization-specific information and instruction on COVID-19. Is it possible to include that content with the free Coronavirus courseware bundle?
Yes, you can add the keyword “COVID-19” or “coronavirusbundle” to your course properties so that when learners use that keyword to search for the content and self-enroll, your organization-specific course will appear as well.
Who do I contact if I need assistance with these courses?
You may contact Customer Service at 800-521-0574 Monday through Friday from 7am CST to 7pm CST. You may also reach Customer Service at email@example.com.