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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

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Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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A Foundational Need for Safe, Quality Care

March 20, 2023
March 20, 2023

Healthcare best practices and hospital policies can feel like moving targets to healthcare providers who may find it tempting to turn to dangerously unreliable resources such as YouTube or Google and come away with information that may put patients at risk. In addition, traditional resources such as nurse managers and other more experienced nurses may not be as readily available as COVID-19 wanes leaving the healthcare industry with a worsening nursing shortage and higher-than-average numbers of travel nurses.

An attempt to actually quantify the quality of clinical information that can be found on YouTube was undertaken in a recent study published by the National Institute of Health (NIH). More than 22,000 videos were evaluated by one or multiple assessors using a score between 1 and 3. The aggregated results indicated that the majority of those videos were of average to below-average quality.

But when you strip away those less-reliable resources, providers still need access to safe, reliable clinical information, so how do healthcare leaders make sure that their providers have access to the best, evidence-based resources?

 

Where Are Your Nurses Getting Their Clinical Information?

Understandably, nurses may feel as if they are in a constant state of information overload and it is unrealistic to expect that they will be able to retain all of the new clinical and administrative information. Sources such as YouTube and Google are familiar to providers and they certainly might appear to have good information that may answer some of their clinical questions, but there is no way to know if they have accessed information that is safe, reliable and accurate.

YouTube is currently home to tens of thousand of surgery-related videos alone and it is perhaps not surprising that both physicians and nurses have come to rely on sources like this for quick access to information. YouTube is in the nascent stages of trying to vet some of this material, but may never be able to meet even the minimum standards for quality that most hospitals would require to ensure safe, effective, reliable care.

 

Promoting Evidence-Based Practice That is Readily Available to Staff

While you may not be comfortable with staff using any form of social media for clinical information, it is likely that they will continue to do so in the absence of a readily available resource. So are there better options, and what are they?

Nurses and other providers are turning to less-reliable sources because they need quick answers at the bedside. The good news is that HealthStream has a solution that can put safe, reliable information in the hands of your nurses and they can access it from the same place that they would be able to access less-reliable sources – at the patient’s bedside. HealthStream is proud to offer EBSCO’s library of skills and decision support tools. The library is available from any device and is available 24/7. Perhaps most importantly, it is built on evidence-based resources that you and your organization can trust.

 

Reliable Point-of-Care Resources for Decision Making

EBSCO is a database and search engine with content that is regularly updated and vetted by clinicians. It is organized by clinical skills, diseases, conditions, signs and symptoms, various care interventions and diagnostic tests. Because of the breadth and scope of resources, EBSCO can also be used for onboarding new nurses.

Healthcare organizations can trust that their providers are acting on information that matches the latest best practices as EBSCO’s team of certified medical librarians are regularly researching and updating all available literature in partnership with writers who will then evaluate new material for trustworthiness and relevance. Using HealthStream and EBSCO means that nurses have access to a single source of clinical truth resulting in a reduction in practice variation and a reduction in the risk that is incurred when nurses are consulting unreliable sources.

 

EBSCO and Dynamic Health – Robust Resources and Tools

EBSCO's Dynamic Health provides more than 2,000 evidence-based resources across 50 different specialties. Both staff and leaders can feel confident that they will find the answers that they are looking for. Staff competence,  confidence, and satisfaction is improved when staff have access to reliable tools.

In addition to providing safe and reliable content, EBSCO also supports multiple learning styles through the use of video clips, diagrams, full-color images and an audio player. The competency checklist integrates fully with HealthStream’s Checklist solution making it easy for leaders to document which skills have been accessed and completed. The solution is appropriate for use by nurses, clinical educators and allied health professionals.