HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthStream Learning Center (HLC) Administrators are at the heart of every successful HealthStream learning program. We chatted with several HLC administrators, and asked them their best practices for HLC administration. The practices below will elevate your learning management experience and provide the best outcomes for your entire organization.
#1 – Know your HR team!
You don’t have to know it all! In fact, you probably never will. Make sure that you have a “go-to” person in HR if you don’t wear that hat yourself. When it is time to add new job titles and departments or update the old, you will need to be aware of these changes and the effect on students and their associations to student groups and job titles.
#2 – Run your reports on time!
Trying to figure out who was supposed to take “which-courses-when” years, months, or even weeks after the fact is not easy to do sometimes. This is particularly true if you use profile student groups when creating your assignments. The very nature of those groups means that they will change over time. Make sure to run your reports as soon as you can to determine assignment completion compliance. Save them in an Excel, .csv, or other format that will NOT change, and hang on to them for the future. If you do your work now, you will be prepared for unexpected requests later!
#3 – Start small
Don’t think you have to know it all or do it all right away. Confidence leads to competence! However, if you do find yourself in a position of being asked to bite off more than you can chew, prioritize first things first, and come up with plan to get the rest done with some help from others. We have a great team of professionals who can help!
#4 – Not everyone needs Admin Access
Your managers may think that they need to have it all, but they probably don’t. Be thoughtful, and consider carefully the tasks that they perform before you give out access. Remember that an unintended action can wreak havoc on system settings, student access, and group assignments. Limit administrative access to those who truly need it.
#5 – Don‘t succumb to peer pressure
It may seem easy to say yes, but soon you’ll find that adding content or creating assignments just because someone said you should will leave you wishing you said no. Take time to come up with an education plan. Develop relationships with in-house subject matter experts who can work with your stakeholders to carefully and deliberately design education that works for your staff.
#6 – Use HealthStream’s online resources!
Keep calm and use our resources! There are a lot of them right at your fingertips including Show Me How videos, online help, and documented recommended practices. Take time to review these with new administrators, and come back to review them from time to time. Don’t forget that we also have a variety of training modalities too, from instructor-led to computer-based. There is something for every type of learner.
#7 – Don’t let the little things get you down!
Trust us when we say that everyone has something to learn. It’s easy to wish that we knew it all just like the experts, but even the experts are on a continuous learning journey. Becoming a HealthStream aficionado takes time. If you need help, take advantage of our huge HealthStream family. Our online community and HUG meetings are a great way to learn and chat live with other customers who have been there, done that and are willing to tell the tale!
Need HLC administrative assistance? HealthStream offers Virtual Administrator Services to reduce administrative burdens, optimize performance, and drive maximum customer value from the HealthStream Learning Center. HealthStream’s Virtual Administrator service provides an HLC certified professional to a customer’s organization on an interim or permanent basis, with defined hours and a defined scope of responsibility. The Virtual Administrator provides immediate, knowledgeable, and trustworthy administrative resources to support your needs and facilitate your success. To learn more about Virtual Administrators, click here.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All Products