Solutions

Solutions powered by
Learn More.
Frame 586 (1)

Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

Learn More

NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

DEA MATE Opioid and Substance Use for Practitioners

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

LATEST & POPULAR

BLOG

Join Us at Thrive24: The Ultimate HealthStream Credentialing User Group Conference!
BLOG

Gen Z Enters the Workforce: How Healthcare Can Adapt Training Programs for the Next Generation
BLOG

Telehealth: From Pandemic Tool to Preferred Option
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
CUSTOMER STORY

Quantifiable results highlight switch to jane®
ARTICLE

10 Trends for 2024: Absorbing New Technology, Facing New Realities, and Solving Old Problems

< HealthStream Resources

01563546_im_cr_blog-images_608x320_final_artboard-20

Use Training to Improve Healthcare Revenue Cycle Management: Articles

April 1, 2021
April 1, 2021

All staff with patient access responsibilities must perform effectively to ensure the success of the healthcare revenue cycle in its entirety. With the shift toward high-deductible health plans and the growth in newly insured individuals, Patient Access is faced with communicating and collecting increasingly larger amounts for which patients are financially responsible. In addition to patient communications, these employees must fully understand insurance plans, coordination of benefits, medical necessity and ABNS, and the importance of the demographic and insurance information they collect and record.

Our training provides Patient Access employees with the necessary training to ensure patients understand their financial obligations and payment options. This information, when communicated properly, increases payment collection and reduces days of AR.

Working with Patient Access Staff to Improve Revenue Cycle Performance

Patient Access representatives hold more responsibility and expectations than ever before, yet in many hospitals, there is no dedicated training for these staff members. This lack of training can lead to front-end errors and ultimately denied claims, costing your organization both time and money. Download the article to learn how to improve your revenue cycle outcomes.

Data Defenders: Creating a Risk-Aware Culture

Healthcare continues to come under attack by cyber-criminals. Often, their first target is employees, as they offer the most direct path to sensitive data. Download this article and learn how to train your staff to become a security asset, not a security liability.

MACRA and MIPS: Are You Leaving Money on the Table?

In a recent survey of healthcare executives, nearly two-thirds said they were unprepared or even very unprepared for the Quality Payment Program prescribed by MACRA (Medicare Access and CHIP Reauthorization Act). Download this resource to find several steps you can take to avoid a potential negative Medicare payment adjustment under MACRA’s Quality Payment Program.

Reimbursements at Risk: Preventing Errors from Patient Access to Discharge

According to the American College of Healthcare Executives, the top three revenue cycle problems across all healthcare organizations are Medicare reimbursement, the timeliness of Medicaid reimbursement, and bad debt. Since these issues remain largely outside the control of providers, organizations need to direct resources where they can make a positive and significant difference.

Learn more about HealthStream Revenue Cycle Solutions.