Using Data Insights to Improve Decision-Making about Regulatory Training and Compliance
October 10, 2018
This blog post excerpts the HealthStream article, “Database Comparisons Can Improve Your Decision-Making When It Comes to Regulatory Training and Compliance Effectiveness.”
Do you remember a time not too long ago when all of us in the U.S. healthcare industry thought we had the best clinical outcomes in the world? We were paying almost twice as much as other developed countries, but certainly the care in the United States was worth it, right? I still remember my shock upon learning that, compared to 10 other high-income countries, the U.S.:
- Has the lowest life expectancy, at 78.8 years, compared to the other countries where life expectancy ranged from 80.7 to 83.9 years.
- Has the highest infant mortality rates, with 5.8 fatalities out of every 1,000 live births. For other countries, the average infant mortality rate is 3.6 fatalities for every 1,000 live births. (Rapaport, 2018)
The same illuminating experience occurred with the collection of national CAHPS data. We all thought we were delivering an exceptional experience of care to our patients until CMS provided the comparative data to show how each healthcare organization in the country really measured up against each other.
The Power of Comparative Data
In both these examples, the power of comparative data was both enlightening and compelling. By seeing how we compared to other countries and other U.S. organizations, healthcare executives became aware of key strengths and weaknesses and came face-to-face with numerous opportunities for improvement.
Today, HCCS, A HealthStream Company, is asking the same question when it comes to regulatory training and compliance effectiveness. Do you know how your programs compare to those of other healthcare organizations? If you knew how you stacked up to others in these two areas, do you think you might alter the decisions you are making?
- You discovered that your performance on annual mandatories was below that of other similar-sized healthcare organizations?
- You had serious gaps in your compliance training compared to other similar organizations?
Data from 18 Million Test Results
Through comparisons to its database of more than 18 million test results, HealthStream can now provide answers to these questions. With the latest data-based products from HCCS, KnowledgeQ® and ComplyQ™, you are likely to learn some things about your organization that will help you improve the decisions you are making when it comes to mandatory training and compliance effectiveness.
The article also shares ways that you can compare performance and costs to better understand the effectiveness of your compliance program.
Rapaport, Lisa, “U.S. healthcare spending twice other countries’ with worse results,” Reuters Health News, March 13, 2018, https://www.reuters.com/article/ us-health-spending/u-s-health-spending-twiceother-countries-with-worse-results-idUSKCN1GP2YN
To read the full article, download it here.