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Eliminate Paperwork to Create a More Valuable Healthcare Checklist Experience: Case Study

April 1, 2021
April 1, 2021

This post excerpts our article, “Eliminating Paperwork at Alternate Solutions Health Network: Create a More Valuable Checklist Experience.”

Every day, organizations across the care continuum use paper checklists to ensure consistency, prevent errors, and create a standard of performance for all employees. But advances in technology offer a more efficient way—now you can streamline your approach to checklists by using a checklist automation tool. In a recent interview, Nancy Warthman of Alternate Solutions Health Network (ASHN) explains how her organization utilizes HealthStream’s award-winning Checklist Management tool to standardize and document validation of skills and track completions.

Why ASHN Made the Switch

Ranked in the top 1% of home health providers in the nation, ASHN is a post-acute home health agency bringing quality care to clients in the comfort and convenience of their home. In 2017, ASHN made the switch from paper to HealthStream’s automated Checklist Management tool, shifting the way they manage skills validations, track completions, and gather data for reports.

The Role of Anticipated ROI in the Decision

The potential ROI made by switching to HealthStream’s automated tool made the decision for ASHN to go paperless an easy one. If an organization has approximately 1,500 clinicians and spends more than half of a day doing completions with paper forms, the organization could be losing close to $200,000 annually that easily could be recovered by automating these processes.

Paper Forms Easily Get Misplaced

Warthman explains that before ASHN began using the Checklist Management tool, they were losing a lot of time completing clinician competencies with paper and piecing together paper forms that got lost or separated while en route to human resources. “Keeping track of paper checklists for our clinicians was a big pain,” Warthman says. “We have over 20 items that our clinicians are checked off on annually, and parts of the checklists would always get separated and misplaced, and we spent a lot of time tracking down all of the pieces.”

ASHN knew it was time to get rid of the paperwork and move to an automated system—a move that resulted in a simplified and streamlined checklist process.

The full article also includes:

  • Eliminating Paperwork Eases Tracking
  • Standardization Simplifies Reporting
  • Employee Satisfaction Improves with Automation
  • Automated Checklists Enhance Skills Validation

Download the full article here.