PX Advisor

Spring 2014

The Spring 2014 issue of PX Advisor explores the relationship between the patient experience and the emergency department (ED), which is often viewed as the doorway to hospitals and holds the potential to influence HCAHPS scores and reimbursement. This installment of the newsletter includes an examination of high-performing EDs, implications of the impending ED-CAHPS program, emergency preparedness, and ways to improve quality of care in the ED. 

This issue of PX Advisor Includes:

  • Executive Letter
    Welcome from HealthStream CEO Bobby Frist
  • Feature Article
    Successful Emergency Dept: How our top performers stay on top.
  • Re-CAHPS
    What You Need to Know Now: An Overview of Established and New CAHPS Programs
  • Healthcare Trends
    Top 10 Things You Need to Know About Today’s Emergency Department
  • Our Perspective
    A Snapshot of HealthStream’s Pilot of ED-CAHPS
  • And the Data Says
    High vs. Low Scoring Emergency Departments and HCAHPS Scores
  • Unit Spotlight
    Fixing the Emergency Department to Secure HCAHPS Reimbursement
  • Communication Innovation
    Patient Centered Communication in the Emergency Department
  • New Tool
    Rapid ED Diagnostic
  • Under the Microscope
    New Emergency Preparedness Requirements
  • Customer Spotlight
    A Look at South Nassau Communities Hospital
  • Partner Spotlight
    Advanced Practice Strategies (APS)
  • Welcome to HealthStream
    Health Care Compliance Strategies (HCCS) Joins HealthStream Family
  • Our Talent Pool
    Q&A with Amanda Holland

Complete to Download

HealthStream Brands