Leveraging Patients' Comments to Tackle Healthcare Workforce Development and Clinician Burnout
In this webinar, we explore the value of understanding patient feedback in order to identify the root causes of your largest workforce development issues. The results will guide improvement opportunities, prioritize key improvement efforts, and help your team make informed decisions about resource allocation. Patient experience and qualitative data analytics expert, Senem Guney, PhD, CPXP, Founder and Chief Patient Experience Officer at NarrativeDx, covers the scope of the clinician burnout problem and its risk to patients and healthcare organizations. Additionally, Guney addresses solutions for workforce development and the implementation of improvement actions across the board.
Senem Guney, PhD, CPXP Founder and Chief Patient Experience Officer, NarrativeDx
Length: 50 minutes
Category: Patient Experience