Explore Our Industry Partner Academy Tools


It can be challenging to create and manage an effective training program that includes all guidelines and protocols required by the healthcare industry for Healthcare Sales, Service and Support Representatives. HealthStream simplifies this process with RepDirect, a comprehensive curriculum of courses that includes the key regulations and standards required by healthcare providers.

Course Recommendations

  • OR Protocol®
  • HIPPA Privacy and Patient Safety
  • Exposure to Bloodbourne Pathogens
  • Medical Product Training
  • National Safety Goals
  • Fire Safety
  • Electrical Safety
  • Radiation and MRI Safety


  • Convenient 24/7 access to web-based course curriculum
  • Automated tracking of course completions
  • Reporting feature supports credentialing compliance with regulatory, state, and federal initiatives
  • Comprehensive exams test competency and comprehension

Integrity Selling

Integrated with the HealthStream Learning Center, Integrity Selling® is a comprehensive sales solution that supports the consistent application of customer focused selling skills. The solution consists of 10 interactive eLearning modules to learn, refine, and validate skills on key concepts that drive behaviors.


  • Reinforce concepts to enhance sales expertise and scale behavior
  • Convenient 24/7 access to web-based course curriculum
  • Supports PC and mobile-ready content for greater convenience and flexibility


  1. Introduction and Foundation
  2. Planning Your Calls and Approaching People
  3. Identifying Customer Needs
  4. Demonstrating Value
  5. Validating Your Claims
  6. Negotiating Problems and Objections
  7. Gaining Closing Commitments
  8. Concepts Review
  9. Race for the Sale
  10. Final Assessment 

HealthStream Brands