• Home Health CoPs: What You Can Expect for January 2018

    Length: 60 minutes
    Category: Compliance

    The Medicare and Medicaid Conditions of Participation (CoP) for Home Health have been revised for the first time in almost twenty years! These new CoPs include notable changes to standards related to care planning, patient rights, quality assessment and performance improvement (QAPI) and infection control. In this webinar, Gina Mazza, Fazzi’s industry expert in Regulatory and Compliance activities, offers a focused overview of the key changes you should know as well as recommendations and additional resources. Join us to ensure you are prepared for these changes, which take effect in January of 2018.

    Presented by:
    Gina Mazza BSN, RN, CPHQ
    Partner Fazzi Associates

  • CMS Emergency Preparedness: What You Need to Know Prior to November’s Deadline

    Length: 60 minutes
    Category: Compliance

    On this webinar, our partner, Yale New Haven, joins us to assist providers and suppliers in preparing to meet the needs of their patients, residents, clients, and participants during disasters and emergency situations by ensuring compliance to these new conditions of participation.

    Presented by:
    James L. Paturas
    Director, Center for Emergency Preparedness and Disaster Response
    Yale New Haven Health System

  • Creating Provider Engagement in a Changing Industry

    Length: 40 minutes
    Category: Patient Experience

    This webinar focuses on what it takes to create and sustain an engaged provider group in a changing healthcare landscape. Participants will learn the top drivers of provider engagement, the growing issue of frustration and exhaustion, and how the surprising key to engagement is leadership development.

    Presented by:
    Brad Weeks, Director of Performance Improvement and Research, HealthStream

  • Reimbursements at Risk: Identifying Where Your Payment Dollars are in Jeopardy

    Length: 40 minutes
    Category: Revenue Cycle

    This webinar will focus on monitoring the entire revenue cycle process from patient to payment and identifying areas where organizations could be at risk. We will look at ways to identify often overlooked resources, assess staff competency, and introduce ways to develop staff professionally to increase employee satisfaction, reduce turnover, and conquer those hard to fill revenue cycle positions.

    Presented by:
    Susan Gurzynski-Wells, MS, RHIA
    Senior Product Manager, HealthStream

  • MACRA & MIPS: Is Your Practice Leaving Money on the Table?

    Length: 40 minutes
    Category: Revenue Cycle

    By many accounts the Medicare Access and CHIP Reauthorization Act (MACRA) is one of the most significant pieces of legislation in U.S. healthcare. Yet some 64% of healthcare providers say they are unprepared, which could mean an avoidable 4% hit in Medicare payments to practices and healthcare organizations. In this webinar, industry experts from nThrive and HealthStream will arm you with the information you need to avoid leaving money on the table. We'll also discuss the role of education, training and reporting in preparing for this new world of value-based reimbursement.

    Presented by:
    Karen Sorensen, AVP, National Initiatives, HealthStream
    Moshe Starkman, Senior VBR Consultant, nThrive

  • Breathing New Life into Your CPR Training Program with Voice Assisted Manikins

    Length: 60 minutes
    Category: Resuscitation

    In this webinar, you'll hear from Main Line Health, as they discuss their journey to providing high-quality CPR, their blended approach to training, and how they standardized using HeartCode VAMs. You'll also learn more about HeartCode Voice-Assisted Manikins, used to assess students' skills and knowledge of BLS, ACLS, and PALS algorithm through real-life simulations.

    Presented by:
    James Wilber, Associate Product Manager, HeartCode & RQI, HealthStream
    Kristen Woodruff, MPH, CHES, Program Manager, HeartCode, Main Line Health

  • Pediatric Advanced Life Support: A Commitment to High-Quality CPR

    Length: 30 minutes
    Category: Resuscitation

    In this webinar, you'll hear from one organization, Rochester Regional Health, as they discuss their blended learning approach to PALS training and their commitment to delivering high-quality CPR with HeartCode® PALS.

    Presented by:
    James Wilber, Associate Product Manager, HeartCode and RQI, HealthStream
    Julie Gottfried, Pediatric Educator; Clinical Education Department and Faculty Instructor, PALS/PEARS, Rochester Regional Health

  • Driving Better Outcomes Through HLC Administration

    Length: 50 minutes
    Category: Talent Management

    HLC Administrators are at the heart of every successful organization. Join Dan Chapman, Associate Vice President of Client Operations and Programs, and HealthStream Operations Managers, all former HLC Administrators, to discuss key practices to drive better business outcomes in your organization through HLC Administration.

    Presented by:
    Dan Chapman, Associate Vice President of Client Operations and Programs, HealthStream
    Matt Versley, Operations Manager, HealthStream
    Kelly Cuyler, Operations Manager, HealthStream
    Samantha Everett, Operations Manager, HealthStream
    Anna Farkas, Operations Manager, HealthStream
    Sharon Kimble, Operations Manager, HealthStream

  • Using Leadership Development to Address Retention and Succession

    Length: 50 minutes
    Category: Talent Management

    Leadership Development is integral to any healthcare organization's success. Join Leadership Development Director, Christine Buell, of Avera Health, to discuss key strategies for implementing, executing, and measuring leadership development programs.

    Presented by: Christine Buell, Leadership Development Director, Avera Health

  • Meeting Regulatory Compliance for Clinical Research

    Length: 60 minutes
    Category: Compliance

    Medicines development and clinical research are among the most heavily regulated activities. In order to conduct high-quality, safe, and ethical clinical research it is imperative that our workforce is both competent and compliant. Join us as we take a look at how one organization, Sarah Cannon Research Institute, implemented a successful training program that ensures competency and improved clinical research.

    Presented by: Jennifer Stoop, Associate Product Manager, HCCS
    Renee Smith, Senior Director, Global Quality and Education, Sarah Cannon Research Institute

  • Creating a Welcoming Environment for LGBTQ Patients

    Length: 60 minutes
    Category: Compliance

    On this webinar, our content partner Cedar Interactive will explain the laws regarding LGBTQ Patient Care, Medicare & Medicaid compliance both for visitors and medical decision-makers, anti-discrimination regulations, sensitivity and appropriate treatment for all LGBTQ patients.  Cedar Interactive has created an important online learning environment for healthcare providers that focuses on providing supportive and affirming care to patients of different sexual orientations and gender identities to ensure the best possible outcomes for these patients.

    Presented by: Sarah Bender, MA, Health Equity Strategist and Consultant

  • 7 Secrets for Hiring the Right People – A Conversation with Hiring Experts

    Length: 56 minutes
    Category: Talent Management

    In a time when retention and turnover rates are higher than ever before, it's crucial that your hiring strategy be strategic and effective. Join St. Joseph Health System and CGH Medical Center as they discuss 7 Secrets For Hiring the Right People, and the impact your recruitment strategy can have on retention, turnover, and your bottom line. Led by moderator Liz Wamsteeker, leaders will learn innovative hiring strategies, while being challenged to think differently about recruitment as a whole.

    Presented by: Liz Wamsteeker, Senior Solutions Executive, HealthStream
    Heather Smith, Regional Direction, Talent Development, Covenant Health
    Sandi Baylor-Schmidt, Director of HR, CGH Medical

  • Home Health CoPs: Everything Leaders Need to Know

    Length: 50 minutes
    Category: Talent Management

    The Home Health Conditions of Participation (CoPs) will likely be delayed to January 2018 but, there's still a lot to learn and prepare. The revised CoPs will have wide implications and will require some significant changes for most organizations. Join home health expert Gina Mazza, of Fazzi Associates, for a highly focused discussion of the three key areas of the new CoPs: QAPI, Assessment and Care Planning, and Patient Rights. You'll know what's expected to happen, what this change means for your organization, and how HealthStream can help.

    Presented by: Gina Mazza, RN, BSN, CPHQ – Partner, Directory of Regulatory and Compliances Services - Fazzi Associates

  • Get Your Money’s Worth: The Value of Compensation and Benefits

    Length: 52 minutes
    Category: Talent Management

    In times when your bottom line is cut thin, it's crucial to understand how compensation and benefits programs can influence recruitment, retention, and overall employee satisfaction. Join HR expert, Zachary Weinberger, as he outlines the keys to creative compensation. Including; benefits programs, employee rewards, and redesigning your talent management strategy with a deeper understanding of everything involved in compensation and benefits.

    Presented by: Zachary Weinberger, Managing Consultant, Remuneration Resources, LLC

  • Protecting Patient Information from Increased Cybersecurity Threats

    Length: 60 minutes
    Category: Compliance

    In this informative webinar, nationally recognized privacy and security expert Mac McMillan, co-founder and CEO of CynergisTek, will use real-world examples to examine some of the most pressing security concerns that exist in healthcare today and discuss how it threatens security, patient privacy and compliance with regulatory requirements. McMillan will also provide guidance on how to determine risks, foster awareness, and respond proactively and effectively.

    Presented by: Mac McMillian, CEO, CynergisTek

  • False Claims Act: Roundtable with the Experts

    Length: 60 minutes
    Category: Compliance

    Violations of the False Claims Act costs healthcare entities millions of dollars each year plus negative press coverage and reputational damage. Is your organization as protected from this risk as possible? Join us as we talk with two expert healthcare attorneys about best practices to avoid running afoul of the government and what to do if you cannot prevent a violation.

    Moderated by: Debbie Newsholme, Senior Director of Content Operations at HCCS

    Special Guest Speakers: Andrew Zwerling and John Martin Attorneys from Garfunkel Wild, PC

  • The Secret is Out: Highlights of the OIG's 2017 Workplan

    Length: 60 minutes
    Category: Compliance

    Participants in this webinar will be provided with an overview of the OIG's latest Work Plan (emphasizing Medicare Part A and Part B audits) and other timely information regarding government enforcement to help guide you on the road to health care compliance.

    Presented by: Lourdes M. Martinez, Partner/Director at Garfunkel Wild, P.C.

  • Highlights of the New NRP 7th Edition

    Length: 60 minutes
    Category: Resuscitation

    We will describe the new changes and features of the NRP 7th Edition educational materials, key enhancements of the new NRP LMS, and much more.

    Presented by: Jeanette Zaichkin, RN, MN, NNP-BC, NRP Steering Committee and Marya Strand, MD, MS, FAAP, NRP Steering Committee

  • Enhance Patient Satisfaction with Sensitive Financial Interactions

    Length: 45 minutes
    Category: Clinical Development

    Presented by: Marie Bass, Healthcare Financial Management Association

  • Quality and the Revenue Cycle: Where Are We Now?

    Length: 45 minutes
    Category: Clinical Development

    Presented by: Sandra Draper, Precyse, and Susan Gruzynski Wells, HealthStream

  • Expert Panel Discussion: Patient Financial Outcomes - Why It Matters More Than Ever

    Length: 45 minutes
    Category: Clinical Development

    Listen as an expert panel discusses how an often overlooked aspect of the revenue cycle now has serious reimbursement ramifications. Our partners from HFMA will share their experiences in the field and best practices to ensure financial conversations between staff and patients are respectful, informative, and collaborative.

    Presented by: Stephanie Giberson, MS, CRCR Henry County Health Center, Dir. Of Patient Access/HIS/Credentialing, Susan Gurzynski-Wells, MS, RHIA HealthStream Senior Product Manager Revenue Cycle, Marie Bass, MS, CAE, Healthcare Financial Management Association , Director of Education Strategy, and Karen Thomas, MBA, Healthcare Financial Management Association , Director of Healthcare Finance Policy, Consumer Engagement

  • How CPR Training Translates Across the Continuum of Care

    Length: 40 minutes
    Category: Resuscitation

    Hosparus, a multi-state home health and hospice organization, implemented the HeartCode program in 2016. Learn about this organizations time, cost, and quality benefits of implementing a standardized CPR training solution.

    Presented by: Jessica Aberli Hosparus, Nurse Educator, Rachael Austin, HealthStream Regional Account Manager, and Alex List, HealthStream Resuscitation Solutions Executive

  • Getting Off to a Good Start with RQI

    Length: 25 minutes
    Category: Resuscitation

    Basic and advanced life support skills decay within 3 to 12 months after initial training. New evidence in resuscitation education supports low-dose, high-frequency training could help providers maintain their skills.

    Presented by: Landon Ware, HealthStream Resuscitation Solutions Executive

  • Is it Time to Resuscitate Your CPR Training Program?

    Length: 35 minutes
    Category: Resuscitation

    A strong CPR training program plays an important role in improving resuscitation outcomes for healthcare organizations. Focus on improved CPR quality, provider competence and knowledge retention with HealthStream Resuscitation Coaching.

    Presented by: Donna Haynes, HealthStream Resuscitation Coach

  • NRP Live!

    Length: 60 minutes
    Category: Resuscitation

    This webinar is ideal for subscribers of the NRP Instructor Renewal Bundle. We will discuss critical NRP questions and concepts, and offer engaging guest speakers and panelists.

    Presented by: Jeanette Zaichkin, RN, MN, NNP-BC, NRP Steering Committee and Gary Weiner, MD Neonatal Resuscitation, 7th Edition Textbook Editor

  • Newborn Resuscitation: The Science of NRP 7th Edition

    Length: 60 minutes
    Category: Resuscitation

    Review how the science of NRP originates and summarize the major scientific changes impacting the NRP 7th Edition and how to apply them to clinical practice.

    Presented by: Jeanette Zaichkin, RN, MN, NNP-BC, NRP Steering Committee and Steven Ringer, MD, PhD, NRP Steering Committee

  • NRP 7th Edition: What Instructors Need to Know

    Length: 60 minutes
    Category: Resuscitation

    The NRP 7th Edition launched in June 2016, bringing exciting changes to the NRP Instructor role and administrative processes. Learn what Instructors need to know for a smooth transition to the NRP 7th Edition.

    Presented by: Jeanette Zaichkin, RN, MN, NNP-BC, NRP Steering Committee, and Taylor Sawyer, DO, Med, FAAP, NRP Steering Committee

  • HeartCode 301: Growing Your HeartCode Program

    Length: 60 minutes
    Category: Resuscitation

    We explain some of our best practices about how to achieve success, growth, and a sustainable HeartCode program – which may include adoption of the AHA’s new RQI Program.

    Presented by: Linda Hubbard, Director National Accounts - Simulation/Resuscitation

  • HeartCode 201: Taking Your HeartCode Program to the Next Level

    Length: 60 minutes
    Category: Resuscitation

    Existing customers learn how to increase adoption, ROI and CPR quality with these best practices. Not yet a HeartCode customer? Join us to learn what you could gain by adopting HeartCode. 

    Presented by: Bayhealth and University of Maryland Medical Center - HeartCode Customers

  • HeartCode 101: Improve Life Support Skills with HeartCode

    Length: 40 minutes
    Category: Resuscitation

    By attending this webinar you will learn: 1) What is HeartCode 2) How does HeartCode comply with the current 2015 AHA Guidelines 3) How to get started with HeartCode at your organization

    Presented by: Ali Sansing, Solutions Executive - Strategic Accounts Resuscitation/Simulation

  • Key Things to Know About the New 2015 HeartCode BLS and ACLS Courses

    Length: 60 minutes
    Category: Resuscitation

    An overview, demonstration, and update operational changes of the new HeartCode BLS and ACLS courses, which reflect the new science in the 2015 AHA Guidelines for CPR & ECC.

    Presented by: James Wilber, RN, Associate Product Manager, HeartCode/RQI

  • Successfully Shifting from Classroom CPR Training to Voice-Assisted Manikins

    Length: 60 minutes
    Category: Resuscitation

    HealthStream will introduce you to two customers who have committed to using HeartCode® with Voice-Assisted Manikins for 100% of their BLS and ACLS learners. OSS Orthopaedic Hospital and Baptist Health Lexington improved CPR and ECC quality by moving away from the classroom to this standardized AHA program.

    Presented by: Luanne McDonald, RN, Educator, OSS Health, Carla Townsend, Librarian, Baptist Health Lexington, and Allison Rogers, BSN, RN, CEN, Emergency Department Educator & Certifications Coordinator, Baptist Health Lexington

  • New Science Supporting the 2015 AHA CPR & ECC Guidelines Update

    Length: 60 minutes
    Category: Resuscitation

    The 2015 American Heart Association CPR & ECC Guideline Updates were released October 15. Our presenter, Mary Fran Hazinski, has been at the heart of preparing the new national Guidelines for performing CPR.

    Presented by: Mary Fran Hazinski, RN, MSN, Senior Science Editor for the American Heart Association, and James Wilber, RN, Associate Product Manager, HeartCode/RQI

  • Onboarding & Development Series Pt 3 - The 5 Tallest Hurdles to Developing Healthcare Leaders (and Ways Even Short Guys Can Surmount Them)

    Length: 45 minutes
    Category: Talent Management

    In this webinar you will learn from leading experts at Franklin Covey, Select International, & The HealthStream Engagement Institute as they offer effective methods for overcoming the 5 biggest challenges in healthcare leadership development.

    Presented by: Eric Heckerson, Senior Practice Manager, Content & Learning, HealthStream Engagement Institute and Paul Glatzhofer, Leadership Solutions Manager, Select International

  • Onboarding & Development Series Pt 2 - The Road to Victory: How One Healthcare Organization Faced the Challenge of Training and Onboarding

    Length: 30 minutes
    Category: Talent Management

    In this webinar Genesis Health System shares its success in meeting the challenge of training and onboarding by implementing a faster, more comprehensive process for educating employees on new medical technology.

    Presented by: Angela McGonegle, MSN, RN, Infection Prevention Specialist, Genesis Medical Center

  • Insider's Review: Award-Winning Knowledge Exams

    Length: 20 minutes
    Category: Talent Management

    Join us for an insider's scoop on how NurseCompetency CoreKnowledge Exam Library is being used by hospitals to eliminate the guesswork and put confidence in their hiring, onboarding, and development programs for optimal team performance and patient outcomes. 

    Presented by: Robyne Wilcox, Product Management, HealthStream

  • EngageRx: Turning Survey Data into a Meaningful Story

    Length: 45 minutes
    Category: Talent Management

    Join HealthStream to learn how we’ve designed EngageRx, a new product created to clear the path for your workforce to allow the voices of your healthcare community to drive the  development of knowledge, skills, and abilities.  

    Presented by: Brad Weeks, Director, Performance Improvement and Research, HealthStream

  • Cultivate a Culture of Leaders: 3 Essentials to Developing Your Best Talent

    Length: 45 minutes
    Category: Talent Management

    Well prepared, new leaders are essential in navigating this ocean of change.  But tomorrow's healthcare leaders will not appear out of thin air.  In this webinar you will learn three essential techniques to turning your high performing talent into future leaders. 

    Presented by: Eric Heckerson, Senior Practice Manager, Content & Learning, HealthStream Engagement Institute and Elizabeth Bok, Solutions Executive, Talent Management, HealthStream

  • Checklist Management: Eliminate Paperwork and Create a More Valuable Experience

    Length: 30 minutes
    Category: Talent Management

    With Checklist Management, you can standardize training, target learning objectives, automate process, eliminate paperwork and track completions, while ensuring consistency and validating skills. This means not only a more competent and confident staff, but also better patient outcomes.

    Presented by: Jake Novick, Product Manager, Checklist Management, HealthStream, and Elizabeth Bok, Solutions Executive, Talent Management, HealthStream

  • 5 Turnover Trends for 2017: How Healthcare Organizations will Face the Challenge

    Length: 60 minutes
    Category: Talent Management

    In this webinar, our experts will share the 5 trends you should be aware of and some of the best practices other healthcare organizations have found to be successful in improving your turnover rates.

    Presented by: Kathleen Lynam, Executive Coach, HealthStream Engagement Institute, and Phyllis Vonderheide, Senior Director, Patient Experience, Phelps Hospital Northwell Health

  • 3 Keys to Identifying and Cultivating Healthcare Leaders

    Length: 30 minutes
    Category: Talent Management

    In the not-so-distant future, 75% of nurses will be retired or eligible for retirement. This webinar will provide healthcare HR professionals with techniques to begin planning for this shortage by identifying future leaders now. Join us for this insightful webinar that will offer invaluable guidance for business success.

    Presented by: Nick Ferreira, Senior Product Manager, Talent Management, HealthStream and Meredith Puleo, Solutions Executive, Talent Management, HealthStream

  • 10 Healthcare Trends that will Redefine Talent Management (2016)

    Length: 45 minutes
    Category: Talent Management

    Through extensive research and discussion with healthcare executives throughout the U.S., Robin Rose brings together the key events shaping the healthcare industry today and outlines implications for today's decision makers.

    Presented by: Robin L. Rose, Vice President of the Healthcare Resource Group, HealthStream and Sadie Cooke, Solutions Executive, Talent Management, HealthStream

  • What You Need to Know Now About CAHPS - CAHPS Program Update with a Special Coaching Segment on How to Prepare for OAS CAHPS

    Length: 60 minutes
    Category: Patient Experience

    Hear the most recent CAHPS updates, including the latest information on OAS CAHPS that becomes mandatory starting in 2018.

    Presented by: Karen Sorensen, Associate Vice President, National Initiatives, HealthStream, and Beth Thune, Client Improvement Manager, HealthStream

  • Leading & Coaching the Patient Experience - In the New Year and Beyond

    Length: 60 minutes
    Category: Patient Experience

    This session will describe how organizations can focus on the most important drivers of engagement by reinforcing a central theme - our behaviors can instill confidence among those we serve.

    Presented by: Eric Heckerson, HealthStream Engagement Institute

  • Improving the Patient Experience: A Focus on Ambulatory Care

    Length: 60 minutes
    Category: Patient Experience

    In this webinar, we will demonstrate how the powerful partnership between HealthStream and Language of Caring can differentiate yourselves from other facilities and ambulatory centers located in your area.

    Presented by: Katie Owens, HealthStream Engagement Institute & Dorothy Sisneros, Language of Caring

  • Improving Patient Experience Series Pt 3 - Confidence in the Patient Experience You Provide

    Length: 60 minutes
    Category: Patient Experience

    This session will describe how organizations can focus on the most important drivers of engagement by reinforcing a central theme - our behaviors can instill confidence among those we serve.

    Presented by: Brad Weeks, Director, Performance Improvement and Research, HealthStream, and Eric Heckerson, Senior Practice Manager - Content and Learning, HealthStream

  • Improving Patient Experience Series Pt 2 - Confidence in the Clinical Competency of Your Staff

    Length: 60 minutes
    Category: Patient Experience

    Learn how your organizations can improve the confidence and competence of new graduate nurses and reduce RN turnover.

    Presented by: Kimberly Herold, MBA, BSN, RN, LHRM, PMP, Director, Professional Development Pathways, HealthStream

  • Improving Patient Experience Series Pt 1 - Confidence in the Engagement of Your Staff

    Length: 30 minutes
    Category: Patient Experience

    Explore the hard facts and tough choices executives need to make to achieve meaningful impact on their people. Join us for insight on propelling employee engagement and organizational performance.

    Presented by: Robyne Wilcox, Product Manager, Recruiting and Engagement, HealthStream, and Katie Owens, Vice President, HealthStream Engagement Institute

  • Express Surveys: Get to the Point With Your Patient Experience

    Length: 60 minutes
    Category: Patient Experience

    View our webinar to hear about HealthStream’s new series of Express Surveys. These brief surveys offer higher volume and more timely data to augment traditional CAHPS programs, enabling organizations to drive rapid cycle improvement and individual workforce development while continuing to improve their patient experience.

    Presented by: Brad Weeks, Director, Performance Improvement and Research, HealthStream

  • DevelopRx: Workforce Development Driven by Your Customer Experience

    Length: 60 minutes
    Category: Patient Experience

    In this webinar you will learn how to pair the right learning content with the right employees to solve big problems in your organization using HealthStream’s DevelopRx – evidence-based courseware.

    Presented by: Brad Weeks, Director, Performance Improvement and Research, HealthStream, and Russell Riebeling, Product Manager, Patient Experience, HealthStream

  • Communication Series Pt 3 - What Do Employees Want to Hear from You?

    Length: 60 minutes
    Category: Patient Experience

    In this session, learn how senior leadership sets the tone for creating a culture of communication and a sense of trust and loyalty throughout the organization.

    Presented by: Trisha Holbert, MA, SPHR, Performance Excellence Coach, HealthStream Engagement Institute

  • Communication Series Pt 2 - Effective Communication at the Point of Care

    Length: 60 minutes
    Category: Patient Experience

    Clear communication is perhaps most critical during care delivery. But, how do you equip caregivers across your organization to communicate consistently and effectively at each interaction?  In this webinar we will explore evidence-based methods to ensure that caregiver-to-patient communication leads to improved quality outcomes.

    Presented by: Teresa Trammell, P-NP, MSN, MHA, EBSCO Health

  • Communication Series Pt 1 - Cracking the Code: A Data-Driven Approach to the Competency of Communication

    Length: 60 minutes
    Category: Patient Experience

    Patients and clinicians alike are tired of long surveys driven by compliance mandates with dated information. Listen to a discussion about patient experience datasets and practical strategies your caregivers can use to improve their competence and confidence when communicating with their patients.

    Presented by: Brad Weeks, Director, Performance Improvement and Research, HealthStream, and Amanda Holland, Senior Director, PX Strategic Partnerships, HealthStream

  • CAHPS Program Update and Goal Setting to Improve PX Performance

    Length: 60 minutes
    Category: Patient Experience

    Hear an update on the 2016 CMS requirements for CG-CAHPS for group practices under PQRS reporting and the CAHPS for ACOs survey. We will also review the new CAHPS initiatives that are coming your way, including the Emergency Department Patient Experience of Care survey and Outpatient and Ambulatory Surgery CAHPS.

    Presented by: Karen Sorensen, Associate Vice President, National Initiatives, HealthStream, Melissa Paufler, Client Improvement Manager, HealthStream, and Brad Weeks, Director, Performance Improvement and Research, HealthStream

  • Transformative Leadership: Transformation from the Inside Out

    Length: 62 minutes
    Category: Clinical Development

    A discussion with Catholic Health Initiatives on the aspects of transformational learning, the evolution of transformation leadership, outcomes, and critical components that are found in this effective leadership style.

    Presented by: Pat Patton and Scott Madaris from Catholic Health Initiatives

  • Reducing Readmissions Series Pt 3 - 3 Proven Strategies to Improve Readmission Rates & the Patient Experience

    Length: 37 minutes
    Category: Clinical Development

    This webinar explores the magnitude of readmissions to healthcare organizations and their impact on the patient experience. We reveal 3 ways to optimize your organizational competencies and incorporate strategies to help you reach your readmissions and patient experience goals.

    Presented by: Katie Owens, Product Manager, HealthStream, and Kimberly Herold, Product Manager, HealthStream

  • Reducing Readmissions Series Pt 2 - Diversion by Healthcare Personnel: Understanding the Risk

    Length: 60 minutes
    Category: Clinical Development

    Harm to patients from healthcare personnel who divert opioids may take many forms. In this webinar we uncover the problem, risks to patients and staff, and solutions for prevention and detection of diversion by healthcare personnel.

    Presented by: Kim New, JD, BSN, RN, Executive Director, IHFDA

  • Reducing Readmissions Series Pt 1 - Evidence-Based Practice: The Compelling Link to Reducing Errors and Readmissions

    Length: 30 minutes
    Category: Clinical Development

    This presentation will discuss evidence-based practice and how it directly translates to the delivery of safe and quality care—playing a critical role in reducing errors and readmission rates.

    Presented by: Lisa Spruce, Director of Evidence-Based Practice at the Association of periOperative Registered Nurses (AORN), Jen Chaiken, Product Manager, HealthStream, and Michael Julius, Clinical Account Executive, HealthStream

  • Magnet Data Collection Simplified

    Length: 60 minutes
    Category: Clinical Development

    Whether you are seeking or maintaining Magnet designation, every hospital on the Magnet journey is required to submit nursing demographic data on an annual basis. HealthStream’s Portfolio Assistant helps to ease the burden of data collection, validation, mapping, and reporting for the DDCT™.

    Presented by: Brittney Wilson, HealthStream

  • Leveraging the Strategic Advantage of CECenter™

    Length: 60 minutes
    Category: Clinical Development

    Join us for a complimentary webinar with Providence Health as they share their strategic successes using CE Center™, a HealthStream product. More specifically, it will highlight Providence Health’s experience with creating standardization using pillars of clinical excellence, minimizing variation, and leveraging resources in clinical professional development.

    Presented by: Kathy Harren, MSN, MHA, RN, NEA-BC, Providence Health & Services California

  • Help New Nurse Graduates Make the Transition to Practice

    Length: 60 minutes
    Category: Clinical Development

    Discover HealthStream's Nurse Residency Pathway, a structured yet flexible data-driven program that provides insight on how organizations can improve confidence and competence of new graduate nurses and reduce RN turnover.

    Presented by: Kimberly Herold, MBA, BSN, RN, LHRM, PMP, Director, Professional Development Pathways, HealthStream

  • Get Joint Comission Ready with Evidence-Based Information Resources

    Length: 60 minutes
    Category: Clinical Development

    Joint Commission audit readiness is critical for organizations across the continuum of U.S. healthcare. Learn how Clinical Skills Center™ and Clinical Decision Support™ can enable your organization to be ready for the Joint Commission, no matter when they’re at your door.

    Presented by: Christie Kerwan, MSN, RN-BC, Director of Clinical Education, HealthStream and Kathy Jensen, MHA, RN, Medical Client Services Manager, EBSCO Health

  • COI and Big Data: What Can We Learn from Large Databases of Provider Disclosures?

    Length: 60 minutes
    Category: Compliance

    The CMS “Open Payments” database and the Medicare “Part D Prescriber” database have begun to yield important correlations between pharmaceutical company payments and prescribing patterns. With this new information at hand, organizations are now asking many questions such as “Does this vary based on the bed size or academic and research intensity of an organization? Does the for profit vs. not-for-profit status of an institution influence the types and numbers of disclosures made? This webinar will answer those pressing questions and provide insight on how “big data” analytics can be used to identify outliers at both a macro level (a hospital within a system) and the micro level (a provider within a hospital) to target compliance efforts where they are most appropriate.

    Presented by: Bill Sacks, Vice President, COI Product Management, HCCS, and Alan Beer, Senior Systems Engineer, Carolinas HealthCare System

  • Best Practices for HIPAA Compliance

    Length: 60 minutes
    Category: Compliance

    Healthcare organizations often focus on simply meeting compliance requirements, rather than protecting information, assets, and people. They often ignore environmental factors such as changing business models, increased complexity in the IT environment, and other threats that place systems, information, and patients at risk. This session will look at some of the common compliance gaps that are typical areas of deficiency during OCR’s audits and investigation. The session will also provide lessons from recent enforcement incidents.

    Presented by: Marti Arvin, VP of Audit Strategy for CynergisTek

  • Section 1557: What to Know About the New ACA Requirements

    Length: 60 minutes
    Category: Compliance

    Effective May 13, 2016, Office of Civil Right (OCR) issued a final rule implementing Section 1557 of the Affordable Care Act. Building on long-standing and familiar civil rights principles, Section 1557 takes important steps forward as it’s the first federal civil rights law to prohibit discrimination on the basis of race, color, national origin, sex, age, or disability in health care. Join this webinar as we discuss the legal implications of this new ruling and the comprehensive training that is necessary to comply.

    Presented by: Debbie Newsholme, Senior Director of Content Operations at HCCS, a HealthStream Company, and Jennifer Kearns, Partner at Duane Morris, LLP

  • Identifying and Preventing Sexual Harassment in the Workplace

    Length: 60 minutes
    Category: Compliance

    In this Webinar, we will preview an online course available from HCCS, a HealthStream company, titled “Preventing Sexual Harassment for Healthcare Organizations”. This online course reduces risk to your organization by arming staff with foundational knowledge of what sexual harassment is, how to recognize it, and when and to whom it should be reported. This course complies with state training regulations, including California’s requirements under AB 1825, and educates management on how to properly respond to sexual harassment complaints.

    Presented by: Debbie Newsholme, Senior Director of Content Operations at HCCS

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