Article

Five Questions to Ask if You Really Want Employees to Stay: Best Practices

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick suggests using five stay interview questions to identify the changes employees really want.

April 01, 2021

Article

Healthcare Employee Engagement, Stay Interviews, and Retention: Podcast

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick works with companies seeking to understand what makes employees tick and what makes good employees stay.

April 01, 2021

Article

Healthcare Training Design Must Change to Match Culture and Pace of Modern Life

The pace of change creates an awful lot of stress on organizations, and so when an organization decides to adopt some change, the training programs’ design then become critical because now okay what are we going to do with this workforce?

April 01, 2021

Article

The Future of Healthcare Training Will Be Customized and Efficient

Training has got to be delivered where people can absorb it at the time when they want, and it needs to be in context. Training education in the next five years also has to be very digestible.

April 01, 2021

Article

Podcast: Cultures and Strategies That Support Patient Safety

The number of topics to cover when on-boarding new employees can be dizzying, but a changing healthcare environment makes it increasingly important to make sure that patient safety and quality expectations remain an important part of the on-boarding process.

April 01, 2021

Article

Committing to Patient-Centered Care and Patient Safety: Podcast

What started [the move to patient advisors and patient-centered care] was a story from a staff member whose family member, her younger brother, had been a patient in our hospital.

April 01, 2021

Article

Improving Patient Safety, From Rounding with Patient Advisors: Podcast

Another thing that we have done is to implement safety rounds, where we have our patient advisers make safety rounds in the hospitals with our hospital presidents or the quality directors.

April 01, 2021

Article

Feeding Technique Innovation Can Impact Nutrition of Seniors Needing Assistance

I remember during the last couple of years of my grandmother’s life her independence greatly diminished—especially as her Alzheimer ’s disease became worse. Eating, and especially certain foods like tomato soup—one of her favorites—became difficult.

April 01, 2021

Article

Challenges In Nursing Facilities: Best Practices

Here are some current issues and industry changes as well as some solutions that will continue to be big challenges in nursing facilities (SNFs), from HealthStream.

April 01, 2021

Article

A Blended Learning Approach to Improving Patient Outcomes and Experiences

Every healthcare organization wants to create an optimal experience for patients and visitors. While there are nuances involved in the way adults prefer to learn, the vast majority benefit from various learning models that employ variety and choice in their approaches.

April 01, 2021

Article

Credentialing and Provider Enrollment in 2018: Three Key Industry Survey Findings

We present our research collected in early 2017 by VerityStream from 505 U.S. credentialing and provider enrollment professionals who indicate that creating efficiency and automation are higher priorities in their organization than in recent years.

April 01, 2021

Article

Healthcare Employee Development: You don’t have time to do it the old way!

Today’s healthcare employees face multiple demands—between ensuring competency and developing future leaders, they must accomplish much more in much less time.

April 01, 2021

Article

Coaching Physicians Based on Their Performance: Vital Conversations

In order to improve outcomes at your healthcare organization, it may be necessary to coach your physicians. Determine the achievement level of the physician you are coaching and create an appropriate plan of action.

April 01, 2021

Article

Four Ways to Improve Patient-Provider Communication

Poor communication can increase medical errors and hospital readmission rates for patients with chronic diseases such as congestive heart failure and diabetes as well as lead to misuse of medications.

April 01, 2021

Article

Begin to Enhance Physician Performance with Coaching

Every physician leader is charged with achieving certain outcomes. Goals to reach those outcomes may include improving compliance in quality and safety measures, identifying new ways to deliver medical services, or perhaps growing a new service line.

April 01, 2021

Article

21st Century Cures Act: Sunshine Provisions at Risk in Last Minute Maneuvering

When the 21st Century Cures Act was first presented, it contained provisions which would have weakened the Physician Payment Sunshine Act, which was passed as part of the Affordable Care Act in 2010.

April 01, 2021

Article

Beyond Managing: Leadership for Healthcare Teams

Healthcare is becoming more complex and specialized, with increased demand for complex health services and fast adoption of new methods. These trends have forced providers take a multidisciplinary approach to healthcare, including a greater need for effective, integrative teams.

April 01, 2021

Article

Use Social Media to Measure Consumer Feedback of Healthcare Providers

It is only fitting that medical patients have been increasingly searching online and social media reviews to make decisions on which providers, hospitals, or medical facilities they will use. Online reviews provide an unedited view into the patient experience from the source.

April 01, 2021

Article

Cultivate a Culture of Leaders in Healthcare: Webinar Recording

The leadership development pipeline is broken at many healthcare companies across the country, and a significant number of them are rethinking their approach to leadership succession.

April 01, 2021

Article

Use Data to Help You Achieve Your Succession Management Goals in Healthcare

Use healthcare-specific, predictive data to recognize and target the right people. Best practice leadership data is forward-looking and predictive for your needs.

April 01, 2021