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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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Join Us at Thrive24: The Ultimate HealthStream Credentialing User Group Conference!
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Gen Z Enters the Workforce: How Healthcare Can Adapt Training Programs for the Next Generation
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Telehealth: From Pandemic Tool to Preferred Option
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State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
CUSTOMER STORY

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ARTICLE

10 Trends for 2024: Absorbing New Technology, Facing New Realities, and Solving Old Problems

Article

The Leader's Role in Healthcare Staff Rewards and Recognition

This HealthStream blog, part of our Coaching Best Practice series, discusses the role that leaders should play in rewards and recognition programs for healthcare staff.

April 01, 2021

Article

Healthcare Rewards and Recognition: 6 Leader Responsibility Lessons

This blog post, taken from HealthStream's coaching best practices series, shares six lessons for healthcare leaders about their responsibility for rewards and recognition.

April 01, 2021

Article

Quality in Healthcare: Q&A with TeamHealth’s Chief Medical Officer

This article addresses how the world of healthcare quality is changing for hospitals and physician groups.

April 01, 2021

Article

Healthcare Compliance Guidance: The ABCs of Workplace Harassment

This blog post details how all healthcare facilities across the nation need to take harassment prevention training seriously.

April 01, 2021

Article

Improved CE Management: A HealthStream Customer-Guided Success

Emory Healthcare is a six-hospital system with multiple physician offices in and around Atlanta, Georgia. As the HealthStream Learning Center System Administrator, Pat understands the value of continuing education. She is passionate about helping Emory staff get the credits they need to keep doing what they love doing.

April 01, 2021

Article

The Role of Continuing Education (CE) in Improving Patient Outcomes

The 2010 Affordable Care Act has initiated broad and transformational change to our healthcare system, with reimbursements shifting from fee-for-service care to value-based care. In response to the changes upon us, the Robert Wood Johnson Foundation (RWJF) and the Institute of Medicine (IOM) launched a two-year initiative to assess and provide thought leadership on transforming the nursing profession.

April 01, 2021

Article

Make Certain Performance Rewards for Healthcare Staff Are Adaptable

One of the most recognizable influences in today’s workplace environment is diversity. A recognition program therefore should embrace creative options to reward all involved and to keep the initiative from going stale.

April 01, 2021

Article

Make Sure Rewards for Healthcare Staff Are Relevant and Timely

Leaders should know what forms of reward and recognition mean the most to their employees. The Leadership Institute recommends utilizing a Reward and Recognition Motivation Assessment which may be filled out by new employees at the time they complete their pre-hire paperwork and then forwarded to each person’s leader.

April 01, 2021

Article

Use Various Public Recognition Strategies to Reward Healthcare Staff

We believe that everyone in an organization deserves a chance to be a hero—to make a difference; thus we recommend tiers of recognition and awards. Your award system can be similar or take a different form. Use your own judgment about the culture you want to create. And remember it may take time to make it happen.

April 01, 2021

Article

Medical Device Training's Impact on Healthcare Quality Improvements

This blog post excerpts an article by Danielle R. Coleman, Director of Medical Technologies, HealthStream, in the Fall 2014 issue of HealthStream's PX Advisor, our quarterly magazine focused on improving the patient experience.

April 01, 2021

Article

What are Standards of Performance and How Do They Impact Healthcare Culture?

Standards of performance comprise the code of behaviors that clearly communicates the way you want every employee in your organization to act when approaching a customer or providing a service. Another way to think of the standards is a set of expectations used to define the specific ways that staff members are to conduct themselves in the work environment and during the performance of their duties.

April 01, 2021

Article

Use Targeted Pulse Surveys to Achieve Healthcare Workforce Alignment

As an essential part of an organization’s workforce strategy, the annual employee engagement survey provides organization-wide feedback for an overall view of the health of an organization and the factors influencing business outcomes. Employee engagement is the metric that drives everything else, and when scores rise or fall, other metrics, such as financial or operational performance, and patient satisfaction can climb or dip with it.

April 01, 2021

Article

Sustaining The Standards of Performance in Healthcare

In order for Standards of Performance to become ingrained in a healthcare organization's culture, they must be hardwired so that employees live and breathe them daily. Communication is the key to making a permanent connection between the Standards and the behaviors that most exemplify the culture, serving as the backbone of its success.

April 01, 2021

Article

Tie the Standards of Performance to Healthcare Employee Practices

The Standards of Performance can be used in numerous ways to help select applicants who are well suited to the healthcare organization’s culture. For example, some organizations attach a copy of the Standards to employment applications. Then potential employees are asked if they can live by the defined behaviors and if they are willing to sign a statement of agreement.

April 01, 2021

Article

Building a Quality Nursing Workforce with Training, Assessments, and Technology

NurseCompetency is on a mission to create a safer healthcare environment for patients and healthcare workers through the use of current, clinically relevant education, assessments, and technology. Creating a quality workforce improves outcomes and patient experiences.

April 01, 2021

Article

Can Hospitals Improve their Value-Based Purchasing Scores?

Value-based Purchasing became a healthcare topic with the implementation of the Patient Protection and Affordable Care Act (ACA) of 2010. Although the Hospital Readmissions Reduction Program has been in the news more often, the Value-Based Purchasing (VBP) program may be more influential to hospital administrators because it provides an opportunity to receive additional payment for services rendered instead of simply penalizing poor performing hospitals.

April 01, 2021

Article

The Leader's Role in Creating and Promoting Standards of Performance for Healthcare

This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine Creating Your Own Standards of Performance for Healthcare.

April 01, 2021

Article

One Doctor's Plan to Overhaul Primary Care

Dr. Rushika Fernandopulle, co-founder of Iora Health, says health coaches have the power to heal the delivery system. The health coach model is different than disease management programs in which nurses in a call center monitor patients. Rather, a health coach meets face-to-face with patients to help improve their health and welfare.

April 01, 2021

Article

You’re Already a Healthcare Data Visualization Expert

The term data visualization may already be in your vocabulary or you may have heard it quickly in a discussion about charts or reports. Anyway, don’t worry that it's some new class you have to take or concept that you will be forced to use. Whether you realize it or not you’re already an expert. Actually, if you work in a hospital you’re a leading authority on data visualization.

April 01, 2021

Article

Off to a Good Start: Nurse Preceptor Program Priorities and Best Practices

A comprehensive nurse preceptor program consists of structures and processes that are tied to two types of outcomes. There are no specific or prescriptive steps for developing a comprehensive program. Every organization will need to look at its culture, resources, and unique needs to determine the exact steps and content of its program. However, some universal guidelines and steps are helpful to consider when building a program from infancy.

April 01, 2021