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Learn MoreBridgeport Hospital implemented an Essentials of Critical Care Orientation (ECCO) from the American Association of Critical Care Nurses (AACN) hosted on the HealthStream Learning Center (HLC) platform and experienced the following impacts:
Bridgeport Hospital is a a private, not-for-profit hospital and member of the Yale New Haven Health System, with 425 licensed beds and more than 2,600 employees. We are continually faced with the need for training to prepare new nursing graduates (need numbers and how often) for the demands of critical care nursing. This is becoming more urgent with our hospital's increasing demand for critical care beds. The nursing shortage that has come to be a permanent fixture in healthcare also means that our new nurses need to be able to provide care as soon as possible, requiring our orientation to meet standards of speed and efficiency that are greater than we have needed in the past. All of these challenges co-exist with ongoing limitations placed on our training resources. As with every other area of our institution, the budget for training is not unlimited. Other hampering factors include a limited number of experienced critical care nurses, which restricts our ability to take people off their wards, and a limited number of critical care instructors, which creates inflexibility in our ability to schedule various training opportunities to meet the needs of students.
Bridgeport’s solution to challenges was to implement an Essentials of Critical Care Orientation (ECCO) from the American Association of Critical Care Nurses (AACN) hosted on the HealthStream Learning Center (HLC) platform. The HealthStream platform was already familiar to staff; they used it for other training. The HealthStream-AACN partnership meant that Bridgeport would be giving its staff training that meets the highest possible standards. Implementation focused on all RNs who were new to critical care and the emergency department. Bridgeport created a blended learning approach of online education, supplemental lectures, and clinical experience. This 12-week program consisted of 10 modules, including the EKG interpretation module, for which completion time varies by module. Bridgeport used instructors for weekly conferences, to provide supplemental lectures, to monitor student progress with their modules, to arrange supplemental clinical experiences, and to follow-up with students' managers and preceptors on their clinical units. Not only did Bridgeport establish a central location for education, to allow for focused learning and peer interaction, but it provided supplemental education materials, including a study guide as well as a modular notebook.
One of the greatest benefits of this approach has been that our education and compliance records are now in the same place, making it far easier for education staff to track compliance for regulatory purposes.
— Carol Papp, BSN, MS, RN, C; Director, MCH/ODE/Hemodialysis; Bridgeport Hospital, Bridgeport, Connecticut
As a result of this this successful online program, Bridgeport Hospital now has a critical care education program that is evidence-based and meets national and regulatory standards for competency. Using the same number of instructors as Bridgeport did previously, it is now able to educate more critical care RNs; currently it trains 25-30 per year. The hospital is no longer hampered by a schedule for training RNs. Regardless of their hire date, the hospital is able to begin training them immediately. Using the online ECCO program has also provided the hospital additional financial benefits - for example, the training for Critical Care and EKG interpretation training has been reduced from 128 to 108 hours. The learners have benefited tremendously from a move that has them taking test more frequently but on a smaller body of material. Previously, the hospital had put trainees through two weeks of lectures, followed by one final test. Now, multiple tests lessen the anxiety over a big exam and enable training to be less stressful.
Bridgeport has learned several important lessons from the implementation of this courseware for its new nurses. For instructors, it identified the importance of their being content experts, as well as the need for them to pay special attention to monitoring learners, to ensure that successful progress is being made on the necessary time table. Bridgeport also found that orientees benefit from partnering with their peers for sharing experiences and having the opportunity for discussion. There is a great value for orientees in being able to study at their convenience as a result of having access to all modules from both work and home. In addition, nurses have access to review these modules for up to a year after their initial training, which also removes the burden and stress of limited, short-term deadlines. Bridgeport also highly recommends closely coordinating the learning program and team with clinical units to ensure that orientees' clinical experience matches with their educational modules.
One of the greatest benefits of this approach has been that our education and compliance records are now in the same place, making it far easier for education staff to track compliance for regulatory purposes.
The integration of practice and studies facilitated the understanding of concepts and theory.,
- Orientee
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsImprove the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.
View All ResuscitationNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsDelivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.
View All CredentialingMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All Scheduling & Capacity ManagementNurseGrid and Keener - HealthStream's mobile apps built by nurses, for nurses - help nurses take control of their schedules, practice self-care, and build a more sustainable career.
View All ProductsTake the stress out of scheduling with real-time technology that engages nurses and healthcare workers from HealthStream.
View All ProductsProvide an easier way to view healthcare staff capacity insights while seeing a patient’s journey with HealthStream’s operational intelligence and machine learning products.
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