Community & Assisted Living

Promote and retain confident and competent senior care staff

Assisted living has great potential to improve the lives of disabled and older adults. In this unique social setting, individuals are united by their need for assistance with managing their health care; however, finding enough qualified staff continues to be a challenge for leaders. HealthStream has put together a number of solutions to provide consistent training for care providers and office staff to improve senior care competence and staff performance.

Partners

Staffing challenges— overcoming turnover

Historically high rates of staff turnover often negatively affect services provided to residents of assisted living and senior care communities. Those rates average 42 percent per year and rise to as high as 135 percent in some parts of the country.

With ongoing wage pressure, employee engagement and training has never been more important.

Chronic service issues and lack of attention to resident concerns create resident dissatisfaction, which can also cause move-outs and lost revenue for the facility. It's a vicious cycle that fails to meet the needs of residents and jeopardizes the financial health of the organization itself.

HealthStream understands the value of high-quality service and care and helps assisted living and senior care facilities interrupt the turnover cycle by putting people first. By investing in employee retention initiatives, simplified recruitment/onboarding efforts, and staff training and care management, organizations are better equipped to provide consistent coordination of care for residents.

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Clinical Development

Support clinical competency with tools and curriculum relevant to your workforce needs.

Recruiting, training, and retention challenges are demanding, especially in community and assisted living environments. HealthStream works with leaders in community health to educate staff on identifying and supporting those with complex needs and limited resources.

HealthStream offers products with meaningful solutions, allowing your facility to reduce turnover, validate skills, and provide the training and support necessary employee growth.

Quality & Compliance

Establish a culture of safety, compliance, and equity and belonging that prioritizes outcomes.

Ensuring staff provide consistent, thoughtful care that complies with regulatory standards is no easy task, especially while also prioritizing employee retention and satisfaction.

Our Quality & Compliance solutions help your organization navigate an ever-changing landscape of regulations and issues.

Specialty-Focused Content

Evidence-based programs that help promote quality outcomes

The challenges of a diverse resident population within community and assisted living require specialized training to meet the demand.

In partnership with industry leading organizations, HealthStream provides content and education specific to current regulatory requirements and standards.

Resuscitation

Improve resuscitation proficiencies and meet regulatory requirements

In order to provide the most comprehensive care, clinical staff must be prepared to handle high-risk cardiac events within the assisted living environment.

Increase staff confidence and develop role-based competencies to improve resuscitation team response time and accuracy.

Learning

Maximize learning opportunities for your healthcare staff

Employees who are provided with comprehensive learning are more likely to remain at a facility, as well as provide quality care to this vulnerable population. Impactful learning and improved patient outcomes can be achieved with the right learning management tools.

Credentialing

Securely collect and distribute validated provider data

Empower your health care organization to streamline credentialing, appointments, and connected downstream processes.

CredentialStream delivers pre-configured workflow streams, industry-backed content, and standardized data tables to help you improve efficiency and interoperability.

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Scheduling

Simplifying your scheduling process is a powerful step toward engaging and empowering your healthcare staff. ShiftWizard by HealthStream has been carefully designed to meet the unique needs of your healthcare community, ensuring efficient scheduling, increased staff efficiency, improved visibility, and enhanced communication. By streamlining your scheduling processes, your leadership and staff can remain fully focused on the mission at hand — delivering the highest standard of care to your valued community and residents.

As a leader in assisted living and senior care, do you want to:

  • Improve staff retention and engagement?
  • Accurately identify areas of concern?
  • Keep pace with compliance and quality requirements?
  • Deliver engaging and effective training?
Request a Demo

Let us show you how HealthStream’s Assisted Living & Senior Care program can transform concern into confidence with a coordinated team, equipped to deliver expert care.