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Deliver consistent, quality service

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Improve employee satisfaction and retention

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Expand career path opportunities

High turnover and costly training jeopardize the quality of serviceprovided

According to U.S. Department of Labor statistics, Hospital turnover has been around 20% and hospitality services has seen turnover rates over 70%. Such high turnover impacts employee satisfaction, operational efficiency, and ability to meet regulatory requirements, all of which diminishes quality of service for vulnerable patient populations. These challenges require a proven plan that’s effective and affordable.

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Pineapple Academy, a complete onboarding and training solution

Pineapple Academy offers the most complete solution to allow employees to learn and grow on the job, providing tools and feedback to maintain quality of service, meet regulatory requirements, and optimize operations. Created for healthcare facilities, the online training program is easy, affordable and creates a culture of hospitality.

Leverage Pineapple Academy to:

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Standardize training

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Attract and retain employees

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Improve operations

PRODUCT DETAILS

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Food Service & Environmental Service Training

  • Offers contemporary resilience education with micro-learning
  • CE credits upon completion
  • Addresses stress due to natural disasters, pandemic crises and post-traumatic stress disorder 
  • Applies to entire healthcare staff population
  • Integrates seamlessly into the HealthStream platform
  • Designs personalized action plans





Topical library offerings include:

  • Regulatory food service core competencies
  • Customer service in senior dining/acute care
  • Basic and advanced culinary
  • Commercial kitchen cleaning
  • Environmental services

CLIENT SPOTLIGHT

Pineapple Academy makes learning fun. It’s all about wanting to take training, not having to take the training.

Amira Fahoum

Education and Program Director

Compass Senior Living

As a healthcare leader, are you:

  • Concerned about the cost of training?
  • Seeking ways to maintain consistent, quality service?
  • Struggling to maintain standard training methods in an era of high turnover?

Request a Demo

See for yourself how HealthStream’s Hospitality and Food Safety programs can provide your team with the skills training and career path options they need to achieve success.