customer story
Updated: May 8th, 2025
Published: May 7th, 2025
Updated: May 8th, 2025
Published: May 7th, 2025
About the Customer
Emerus operates 42 community micro-hospitals across several states, serving more than four million patients while focusing on high-quality care and advanced technology integrations.
Challenge
Shifting clinical needs required Emerus to improve their nurses' competency scores and replace the cumbersome training process. They sought a solution that targets strengths and weaknesses with quantifiable scores while providing a customized path towards improvement through continuing education.
Solution
By selecting janeAI, Emerus was able to track each individual’s assessment scores based on an internal benchmark that they set. They then developed a customized learning pathway uniquely tailored for each individual nurse using jane AI with outstanding results.
Results
Emerus saw a 19.4% improvement in competency scores while simultaneously decreasing their time-related costs by $238,560. Both nurses and MDs report feeling more confident in their roles.
“jane AI has dramatically increased our nurse competency scores, giving our staff more confidence in their clinical judgment. We’re thrilled by the results!”
– Paige Hartz, Director of Clinical Education
Stats
19.4% improvement in competency
$238 annual savings in time-related costs
900% return on investment