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HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
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Learn MoreResults Physiotherapy implemented EchoOneApp and experienced the following impacts with a state-of-the-art credentialing system:
Founded in 1996, Results Physiotherapy is privately held and offers world-class physical therapy, a groundbreaking advance over exercise-only treatments. With 48 clinics located in six states, Results Physiotherapy provides the latest physical therapy treatments, uses the newest, evidence-based techniques, and educates its therapists to the highest international standards. Through its partnership with Echo, Results Physiotherapy is using the OneApp credentialing application to streamline and standardize credentialing and onboarding processes.
Following two years of phenomenal success, Results Physiotherapy reached a tipping point where its current infrastructure could no longer manage significant growth. Nowhere was this more evident than in the onboarding process for physical therapists. Bottlenecks were occurring in the credentialing department as staff struggled to complete credentialing applications in a timely fashion, onboard new employees, and redeploy current physical therapists to different states. Lack of automation was a significant problem. Outdated administrative processes, including the use of paper files, created confusion about the status of onboarding physical therapists and their credentialing requirements. In essence, tracking physical therapists and payers had become a cumbersome and lengthy process.
The company needed a new approach to credentialing, and fast, so that leaders could be confident they were accurately meeting the needs of payers and patients. While Results Physiotherapy had installed OneApp, an advanced credentialing software, employees were not taking advantage of all of the technology’s capabilities, including a powerful application that handles data management, enrollment, tracking, privileging and credentialing.
Results Physiotherapy overhauled its credentialing department, automating all processes and training staff to fully use the credentialing application OneApp. Today, the software is used to onboard and track clinicians while maintaining their credentialing profiles. All employee information lives in one database that is continually updated. In addition to credentialing, the software tracks other processes, such as appointments and re-enrollment, and it is fully customizable. Results Physiotherapy has consolidated many credentialing functions to effectively manage the steady flow of new and transferring clinicians. With OneApp, it takes just 30 minutes to credential one physical therapist vs. 1 ½ to 2 hours when done by paper. In the future, company leaders plan to do even more with the software such as use its extensive reporting features.
As a result of the reorganization, there has been marked improvement in workflow and trafficking in the credentialing department. Furthermore, as the credentialing process has become more consistent, payer relationships are improving, and the organization is able to open clinics and recoup fees at a faster rate. It’s no surprise this has led to a stronger bottom line. Equally important, however, is having the security and the knowledge that physical therapy services are being provided by credentialed and appropriately vetted clinicians.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
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