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View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
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View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
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View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
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Learn MorePhyMed Healthcare Group is a physician-led and owned anesthesia services leader with a focus on redefining perioperative partnerships.
When Director of Revenue Cycle Michelle Vaughn reached out to Echo for a consultation, several problems were evident that were holding the company back from growth, including pushback against the system, reluctant providers, and poor provider enrollment practices.
Reluctant Providers
Many providers were hesitant to provide copies
of their social security card for enrollment
processes simply because it wasn’t required at
their previous place of employment. This created
delays in getting providers enrolled, both of
which led to increased write-offs and a loss of
revenue opportunity.
Long processing times
Despite tremendous growth, a single individual is responsible for overseeing Vera’s
credentialing and privileging processes – this person needed a way to automate functions
beyond credentialing.
Resistance to Going Paperless
Information was put into EchoOneApp very minimally, and there was pushback against
using enhancements that would help streamline the provider enrollment process.
The software was being used more like a database, and the team was still populating
applications and provider enrollment forms by hand.
PhyMed realized that they needed someone with experience in credentialing, provider enrollment, and EchoOneApp to review their use of the software, make recommendations on how they could better utilize the software, and create a process improvement and implementation plan to help them achieve those goals.
"We have had very few write-offs
due to provider enrollment timing
issues for the past 9 months,
which we attribute to following
the recommendations from our
consulting engagement and
HealthCheck with EchoOneApp."
Michelle Vaughn
Director of Revenue Cycle
PhyMed Healthcare Group
EchoOneApp’s library contains over 3,800 mapped payer forms that will automatically populate data from a provider’s or group’s record. Using these payer forms allows for the applications to pull information stored in the system, cutting out hours of populating forms by hand.
Taking advantage of HealthStream's HealthCheck program; this program monitors the adoption, set-up and utilization of the EchoOneApp software against benchmarks and best practices to identify opportunities to increase efficiency, effectiveness, and return on investment. The HealthCheck process generates a tailored scorecard of assessment results for dozens of data elements, rates each evaluation metric and provides actionable recommendations. PhyMed discovered they were not using EchoOneApp to its full potential.
Without a complete overhaul of their processes, PhyMed’s provider enrollment team would not have been able to keep up with the company’s drastic increase in providers over the past several years. Breaking out of a cycle of low system utilization, excessive write-offs, and inefficient processes, PhyMed’s provider enrollment team has made itself a valued and effective contributor to PhyMed’s advances as a company.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's Provider Credentialing, privileging, & enrollment solutions.
View All CredentialingExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products