Your free support resources

HealthStream provides the support and resources you need to ensure initial and ongoing success.

Smiling woman sitting at a desk using a tablet with a coffee mug nearby.

Our valued customers are invited to engage with several different free resources, including:

Monthly Notifications

By opting in, you’ll receive a detailed monthly update with helpful tips and new information.

Subscribe
Tablet displaying HealthStream Email Preference Center with options to select product alerts and notifications.
Laptop displaying the HealthStream Community support page with sections for support communities and navigation options.

Online success community

Join your peers, our success managers, product leaders, and other HealthStreamers to exchange knowledge and become part of the fastest-growing community in healthcare.

Learn More

HealthStream User Groups & Special Interest Groups

HealthStream User Groups (HUGs) engage our administrators and key stakeholders that closely collaborate with us to improve outcomes, streamline processes, and inspire lifelong learners. HUGs connect you with peers locally and nationally via Special Interest Groups (SIGs), exclusive webinars, and conferences.

Learn more
Group of seven diverse people standing together in casual and business attire, smiling and posing for a photo indoors.
Smiling man wearing glasses and a headset working at a computer in a bright office.

Success Management

We’re here for you, with specialized, product-specific support from a HealthStream Success Manager to help guide your journey to adoption.*

*Tiered support based on contract

Weekly Training Webinars

These free training webinars include topics with detailed product training, Q&A, and best practices from our HealthStream experts.*

*Requires hStream access

Learn more
Laptop showing a webinar interface titled 'Key Strategies for Promoting Quality Child & Maternal Care' with a presenter photo and participant list.
Healthcare professional in blue scrubs typing on a keyboard and looking at a computer monitor in a medical office.

HealthStream Academy

Gain access to educational resources 24/7, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time.*

*Access available via HealthStream Learning Center or online portal

Learn More

Customer Support

HealthStream offers Customer Service Support 800-521-0574 or customer.service@healthstream.com from 7 a.m. - 7 p.m. CST (holidays excluded).

Smiling woman with glasses wearing a headset, looking at a computer screen in an office setting.