Real-time compliance & risk management with Workforce Validate

About the Customer

San Luis Valley Regional Medical Center has been a central hub for high-quality healthcare services in Southern Colorado for more than 90 years. In an effort to move away from labor-intensive auditing and credentialing, they looked to Workforce Validate to assist with real-time compliance tracking.  

Challenge

Without a dedicated solution for credential validation, staff members had to manually audit and validate each license, requiring a cycle of cross-referencing of internal and external files that consumed valuable hours. Since they were already using HealthStream for internal record-keeping tasks, they looked to Workforce Validate as a tool to assist with the heavy manual workload of validation.

Solution

Workforce Validate offered straightforward features designed to provide a quick assessment of licensure status. The team saw an immediate opportunity, given the dashboard offering data centralization and improved user interface. Visibility of organizational readiness was a key factor, which simplified the process of risk mitigation.

Results/Key Metrics

By replacing a labor-intensive, manual auditing process with an intuitive dashboard, the Nursing Professional Development team received a much-needed operational upgrade, giving them more time to focus on professional development instead of chasing down paperwork. These shifts In focus helped them support clinical staff, reduced the risk of regulatory penalty, and aided In protecting their reputation within the community.

"I would certainly recommend it to other organizations, I like the dashboard and the user interface. It makes everything easier to see at a glance once it is all set up."
- Brittany Sours, Director of Nursing Professional Development

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