Saving time & improving compliance at Hebrew Home

About the Customer

Offering rehabilitation and compassionate long-term care, Hebrew Home of GreaterWashington wanted to eliminate the administrative strain of manual credential validation. They turned to HealthStream and Workforce Validate to mitigate the risk of human error and free up bandwidth for clinical support.

Challenge

Hebrew Home used standard HRIS tools to record staff licenses, the first step in a manual andcomplicated process of verification that often took hours of meticulous work. The organization needed a reliable solution to address inefficiencies and risk of human error.

Solution

With Workforce Validate offered at no additional cost to existing users, and Hebrew Home already utilizing HealthStream education tools, the decision offered an immediate and straightforward opportunity to improve their systems without straining the budget.

Results/Key Metrics

The bulk of work was instantly handled by Workforce Validate's automated process, leaving only afew specific licenses requiring manual verification. It created a profound impact on the HR department's overall productivity and eliminated hours of manual searching per week.

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