Resources for the Healthcare Industry
Pay Attention to Compensation Strategy
Compensation is key to achieving critical business outcomes: engagement, retention, and increased performance. It pays to have more frequent conversations around compensation, as well as actual compensation increase that occurs outside the annual review process.
Why Revenue Cycle Management Needs to Focus on Patient Access Staff
Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.
Understanding the Importance of Healthcare Competency Assessment Programs
Healthcare organizations understand that they need to evaluate competency, the demonstration of appropriate knowledge, skills, and behaviors in a clinical setting. Competency Programs involve validating the multiple facets of any identified, required competency.
Ten Ways to Embrace Civility in the Healthcare Workplace
In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, offers ten ways to embrace civility at work, including her secret weapon phrase, ‘Up until now.’
The Benefits of Civility Training to Counteract Healthcare Workplace Bullying
In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, points out numerous benefits of workplace civility training for healthcare organizations—for patients and the organizations themselves.
Best Practices for Reducing Conflicts of Interest (COI) Risk in Healthcare
Compliance with government regulations and ethical concerns demand that healthcare institutions and researchers diligently disclose every conflict of interest (COI). Organizations must take steps develop a management and mitigation plan that prevents biased medical decision-making.

Learn from Healthcare Experts

Healthcare IT Workforce Trends to Watch in 2026
