Implementing abaqis helped Lorien Health Services gain a new patient-centered perspective on listening to residents and empowering them to make their own care decisions. Lorien ultimately transformed the organization’s approach to customer service across the multi-facility senior care services company.
Avalon Healthcare implemented abaqis across their 38-facilities in five states in advance of the move to the long-term care QIS Survey by CMS. As other organizations’ citations have increased under QIS to as many as 11, extra insight from using abaqis has enabled Avalon to decrease citations from 8 to around 5, on average.
OVHL uses abaqis as part of its quality improvement infrastructure. Though the organization regularly scores very high in terms of resident satisfaction, abaqis helps it be ready for quality surveys by providing actionable data about regulatory areas and other issues on which to focus quality improvement efforts.
Resurrection Healthcare (RHC) (now known as Presence Health) adopted an online orientation program that delivered and tracked completely through the HealthStream Learning Center which improved outcomes across the continuum of care.
Sisters of Charity Leavenworth Health System’s partnership with HealthStream allowed their education teams to create a training approach across the care continuum that provided system-wide access, standardization, and the ability to easily track and report required compliance training.
To handle the scale of EMR migration and training needed, Baptist Health decided that the HealthStream Learning Center was the best fit for this enterprise-wide project.
Kettering Health Network was facing several continuum of care challenges, including effectively managing employee competencies, standardizing its education program and more.