Customer Story

Simplified Medical Management: Get a Grip on Your Practice

Challenge

Antiquated Processes | Customer Service | Compromised Accuracy

Solution

With their main goal of helping healthcare organizations focus on their patients, Simplified Medical Management searched for a solution that would enable them to provide top-notch credentialing services without compromising on quality or pricing themselves out of the market. After evaluating multiple solutions based upon; comprehensiveness, ease of use, training, price, and scalability, HealthStream became a finalist. During the sales process, they felt our team actually cared for their business—something they didn't feel while meeting with other companies. Simplified Medical Management deployed HealthStream's credentialing and enrollment solutions and they've been thrilled with the results. They started off with a team that was new to credentialing, and with access to virtual training and a video library of resources, they were up and running quickly.

Result

CredentialStream has given Simplified Medical Management the tools they need to facilitate what they do. They've found it's easy to get signatures from providers, get timely responses for attestation purposes, track licenses, and onboard new customers. In fact, they've already onboarded three new rural health clinics since implementation. Simplified Medical Management has noticed a huge increase in time savings in general, but the ability to shorten credentialing timelines has had the greatest impact. It's allowed them to take on more customers, granting them the freedom to grow their business as planned.

Overview

Simplified Medical Management was born outof a 70-year old practice, The Radiology Clinic,in Tuscaloosa, AL. Before branching out, TheRadiology Clinic spent decades building expertisein leadership, strategic planning, practicemanagement, IT, compliance, credentialing, andrevenue cycle management. On January 1, 2019, TheRadiology Clinic separated their non-clinical staff,technology, and resources and created SimplifiedMedical Management.

Simplified Medical Management is dedicated toteaching, facilitating, and coaching healthcareorganizations of all types to achieve success.Through their simple solutions, holistic operatingsystem, and experienced team, they're able to easethe pain many providers are experiencing and allowthem and their staff to focus more on the patient.

About the Customer

Simplified Medical Management is a holistic practice management organization that leverages years of compliance, credentialing, and revenue cycle management experience to help physicians focus on their patients.

simplified customer story

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Looking Ahead

Simplified Medical Management isn't quite done yet! They're currently optimizing their enrollment operations by leveraging CredentialStream's automated tools to populate payer application. This will enable them to communicate and coordinate directly with providers to collect signatures and other pertinent data to speed up the enrollment process, allowing their customers to spend less time on paperwork and more time onpatient care.

Simplified Medical Management also plans to expand their team, adding more expertise and capabilities in strategic planning, IT, credentialing, and revenue cycle management. By delivering exceptional service to healthcare providers throughout the Southeast, they'll ensure every community has access to top notch medical care.