Empower your skilled nursing workforce & elevate resident care

From onboarding and skilled nursing training to compliance management, workforce development, and intuitive reporting, the HealthStream Skilled Nursing Suite is purpose-built to help skilled nursing and long-term care organizations build confident teams, strengthen compliance, and improve operational performance.

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Everything skilled nursing teams need in one unified solution

The HealthStream Skilled Nursing Suite is a unified workforce development solution designed specifically for the pace, complexity, regulatory realities, and growth of skilled nursing and long-term care organizations.

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Learner Focused

Support SNF staff with role-relevant education and development that build confidence in delivering safe, consistent resident care.

80+ Micro Compliance Courses
Skilled Nursing-Specific Courses, Micro-learning, Adaptive Content, and Hands-On Evaluation
600+ CE for Specialty Care and Long-Term Care, Including Pain Management, Resident’s Rights, Dementia Care, and More
LTC CertPrep + Mobile App – CHPN, CNML, CWCA, and more
Effective Culinary & Environmental Services Training
Leader Focused

Give SNF leaders the visibility and control needed to support all roles and ensure high-quality care across the community.

Centralized Management for Long-Term Care Training
Monitor & Promote Progress with MyTeam Dashboard
Equip Admins with MDS/RAI Proficiency Courses
Employ Essential QAPI Tools for Quality Improvement
Course Authoring & Uploading
Generate Curated Curriculum Based on Regulations
Monitor OIG, Sanctions, and Exclusions
Author & Validate Skills
Pre-Built Templates for Checklists
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Strengthening SNF workforce retention

Skilled nursing facilities face rising resident acuity, evolving requirements, and ongoing pressure to maintain quality outcomes and census stability. Skilled nursing leaders need a connected solution that helps streamline operations, elevate resident care, increase employee engagement, and support overall workforce stability.

What customers are saying

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"It’s helpful to have a wide range of CE options available in one place, which makes it easier to align offerings with both organizational needs and individual development goals."
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Verified User
G2 Verified Review
Five solid yellow stars in a horizontal row representing a five-star rating.
“I like the fact that we have a one-stop shop and don't have to go to multiple sites to do our education.”
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Candice T.
G2 Verified Review
Five solid yellow stars in a horizontal row representing a five-star rating.
"We are using the checklist feature to document training and skill verification typically reviewed by Joint Commission. Having it available in the HealthStream system vs  bringing paper folders or binders to a review session is great!"
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Arika J.
G2 Verified Review
Five solid yellow stars in a horizontal row representing a five-star rating.
"I have worked with this system for several years. I really appreciate how easy it is to use. With reminders and alerts that help you with your trainings."
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Angelica R.
G2 Verified Review

Who uses the Skilled Nursing Suite?

Support every role across the facility, so teams stay compliant, confident, and focused on providing high-quality care.

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HR Leaders

Strengthen onboarding and employee development

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Clinical Leaders

Support competency and care excellence

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Compliance Leaders

Maintain survey readiness and regulatory compliance

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SNF Staff

Build confidence through role-specific training

“Our experience with HealthStream has been great. [Our success manager] has been wonderful about reviewing our data and meeting on a regular basis to give us her interpretation of the data and give suggestions for using the system better to make greater gains.”

Deb Kennedy

Corporate Clinical Reimbursement Manager

HealthStream solutions for skilled nursing

We deliver healthcare-specific, scalable solutions to drive risk reduction and LTC quality improvements.

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Simplified Scheduling for SNFs

Easily schedule, fill shifts, and communicate with your care team, in one place. Nursegrid Manager by HealthStream streamlines staffing and saves time.

Learn More
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Strengthen Teams, Cut Turnover

Connect staff across roles to improve retention, boost engagement, and uncover hidden capacity with an all-in-one engagement platform.

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Elevate Skilled Nursing Readiness

Ensure skilled nursing teams maintain high standards of care with standardized resuscitation training.

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We’re here every step of the way

Our goal is to provide an unparalleled experience for our customers. Through monthly webinars and user groups, we strive to keep our users up-to-date with the latest features and industry trends. Our dedicated onboarding teams are also available to assist new customers in getting started, while our ongoing support ensures that your team is set up for success.

Customer Support

Need assistance? HealthStream’s friendly support team is here to provide quick solutions by calling 877-301-HSTM(4786) or email customer.service@healthstream.com from 7 a.m. – 7 p.m. CST (holidays excluded). We’ll ensure your questions are answered and challenges resolved effectively.

HealthStream User Groups (HUGs)

Join quarterly HealthStream User Groups (HUGs) to connect with peers, share valuable insights, and discover best practices. Collaborate with other users to enhance your experience and get the most out of HealthStream's solutions.

HealthStream Community

Discover the HealthStream Community, where users come together to connect, collaborate, and share knowledge. Unlock professional growth and maximize your HealthStream experience through shared learning and meaningful connections.

Monthly Notifications

Stay ahead with HealthStream by opting in to our monthly product updates. Be the first to know about new features, improvements, and tools designed to enhance your experience.

Success Management

Experience personalized support with HealthStream's Success Management, where our team partners with you to achieve your goals and unlock the full value of your solutions.

Skilled Nursing Facilities — powered by hStream

Bring it all together with seamless access to the largest healthcare content marketplace, exclusive applications, specialized tools, and significant subscriber discounts

Frequently asked questions

Achieving a 5-star rating starts with understanding SNF best practices and aligning outcomes with action across skilled nursing facilities.

How can skilled nursing facilities improve survey readiness?

Survey readiness begins with a well-prepared workforce and a consistent approach to skilled nursing training. Standardized onboarding, role-specific education, competency validation, and SNF compliance training help organizations stay aligned with CMS requirements for skilled nursing facilities while reducing the administrative burden of managing compliance.

Ongoing long-term care training programs, centralized reporting, and real-time visibility into training completion help leaders identify gaps before surveys occur. By supporting continuous staff competency and regulatory readiness, skilled nursing facilities can reduce risk, improve quality outcomes, and maintain confidence during state and federal inspections.

What should a SNF workforce development solution include?

A comprehensive skilled nursing workforce development solution should include onboarding, role-based education, competency management, compliance training, reporting, and ongoing professional development. Bringing these capabilities together in one platform helps skilled nursing and long-term care organizations standardize training, improve operational efficiency, and build confident, capable teams.

The best skilled nursing facility training solutions also support CNA training and competency, personalized learning paths, and leadership development. By investing in workforce development across clinical and non-clinical roles, organizations can strengthen employee engagement, improve retention, and support high-quality resident care.

How can long-term care organizations reduce administrative burden?

Manual processes, disconnected systems, and paper-based tracking create unnecessary administrative work for skilled nursing and long-term care leaders. Centralizing workforce development, compliance training, competency management, and reporting gives administrators greater visibility while reducing time spent managing education, documentation, and regulatory requirements.

Centralized long-term care training solutions help organizations automate training assignments, monitor completion, validate competencies, and generate reports from one system. This allows leaders to focus less on administrative tasks and more on supporting staff development, operational performance, and resident care.

How can skilled nursing facilities improve workforce retention?

Improving workforce retention requires investing in employees throughout their careers. Structured onboarding, role-specific skilled nursing training, ongoing competency development, and long-term care education programs help employees build confidence, strengthen clinical skills, and feel supported in their professional growth.

Organizations that create clear career pathways and meaningful learning opportunities often experience higher employee engagement and improved nursing home staff retention. Workforce development helps reduce turnover in nursing homes, while supporting workforce stability and more consistent resident care.

How can skilled nursing leaders monitor compliance across their organization?

Centralized dashboards and reporting provide real-time visibility into training completion, competency status, compliance, and workforce readiness across the organization. This enables leaders to identify gaps quickly, monitor progress, and support ongoing survey readiness.

Skilled nursing leaders also benefit from analytics that track SNF compliance training, competency validation, and regulatory requirements across clinical and non-clinical staff. With better visibility into workforce performance, organizations can make informed decisions that reduce risk, strengthen compliance, and improve operational consistency.

How does the HealthStream Skilled Nursing Suite support long-term care organizations?

The HealthStream Skilled Nursing Suite brings workforce development, skilled nursing training, compliance management, competency validation, and reporting together in one unified solution designed specifically for skilled nursing and long-term care organizations. It helps organizations strengthen workforce readiness, simplify compliance, and improve operational performance across every department.

From onboarding and CNA competency training to ongoing long-term care education programs and survey readiness, the Skilled Nursing Suite supports every stage of the employee journey. Organizations can build confident teams, improve employee engagement and retention, and consistently deliver safe, high-quality resident care.

How does the Skilled Nursing Suite support existing priorities?

The HealthStream Skilled Nursing Suite helps skilled nursing and long-term care organizations maximize resources while supporting competent care delivery within budget. By reducing administrative effort and streamlining workforce development, leaders can invest in strategic priorities without compromising compliance or quality.

The Skilled Nursing Suite supports a wide range of organizational initiatives, including:

  • Staff education and SNF compliance training 
  • Resident safety and quality improvement initiatives
  • Competency tracking, onboarding, and workforce development
  • Operational efficiency and long-term workforce stability

What training is required for CNAs and nurses in long-term care?

Certified Nursing Assistants (CNAs), licensed nurses, and other long-term care staff require role-specific training that supports safe, high-quality resident care while meeting organizational and regulatory requirements. Skilled nursing and long-term care training programs often include onboarding, infection prevention, resident safety, dementia care, medication management, emergency preparedness, competency validation, and ongoing compliance education.

Because resident needs, regulations, and best practices continue to evolve, training should extend beyond initial onboarding. Ongoing skilled nursing training, competency assessments, and continuing education help strengthen clinical skills, support CMS compliance, improve workforce confidence, and prepare staff to consistently deliver exceptional resident care across skilled nursing and long-term care settings.

Get access to additional insights & resources

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Five Reasons Why CQI is Important in Healthcare 2026

CQI is more than just a methodology; it’s a mindset that compels everyone in a healthcare organization to continuously seek better ways of doing things. When integrated into the culture of an organization, CQI becomes a powerful tool for fostering long-term improvements that benefit patients, staff, and the entire healthcare system. Building and maintaining this culture requires dedication, but the rewards—better care, more efficient operations, and a healthier work environment—are well worth the effort.

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Improving Nursing and Long-term Care Facility Quality Ratings

Improvement can be simple with the right healthcare quality management software. HealthStream’s Quality Manager empowers leaders in SNFs and LTC facilities to pinpoint areas for improvement, make data-driven decisions, streamline compliance processes, save time and resources, enhance patient care quality, and ultimately, boost the bottom line.

Blogs

What is Quality Management in Healthcare? A Guide for Skilled Nursing Facilities

Explore why quality management in healthcare is vital for skilled nursing facilities to enhance resident outcomes, ensure safety, and improve overall care quality.

Build confident teams to deliver trusted care

Discover how the HealthStream Skilled Nursing Suite helps organizations strengthen workforce development, simplify compliance, improve operational performance, and consistently deliver high-quality care for healthcare’s most vulnerable people.

HealthStream is here to help you:

  • Simplify compliance and survey readiness
  • Elevate resident care and satisfaction
  • Centralize training and program management
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