
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThe Annual Report on Medical Staff Credentialing is a time to reflect on the past year, how the industry has grown, progress towards achieving goals, and trends to watch for the future. The report produced by HealthStream™ has become an industry standard with the 2023 survey receiving the most responses (1,181) since its inception seven years ago.
The past year has seen a wind-down of the COVID-19 pandemic where lessons learned throughout helped to reduce paper, reimagine processes, advance technology and evaluate resource usage. These lessons can be seen throughout the report in the desire to increase provider satisfaction with credentialing processes, increase process automation, take advantage of technology tools, and boost ongoing monitoring and competency assessment programs.
This year's report is organized around 10 key findings related to credentialing and privileging. They are as follows:
Finding 1: Similar to previous years’ survey results, the majority (94.1%) of medical services professionals reported some level of satisfaction with the quality of the medical staff credentialing and privileging processes provided by their organization.
Finding 2: Process Improvement and Provider Data Management initiatives continued to be rated as the most important initiatives at their organizations.
Finding 3: Across the following four initiatives, Process Improvement, Provider Data Management, Centralization and Enterprise Standardization, and Service Expansion, survey participants reported the biggest impediments at their organization were internal resource constraints, competing priorities, and vendor/software limitations.
Finding 4: Within Process Improvement, Provider Data Management, Centralization and Enterprise Standardization, and Service Expansion, 27 activities were evaluated. For 14 of the 27 activities, more than 50 percent of respondents reported full or partial implementation at their organization which was a slight decrease from 2022 (17 of 27).
Activities EvaluatedProcess Improvement
Provider Data Management
Centralization & Standardization
Service Expansion
Finding 5: Six out of eight activities within the Process Improvement initiative were reported either partially or fully successfully implemented by more than 50 percent of surveyed participants.
Finding 6: The top activity to be fully and successfully implemented within the Provider Data Management initiative continued to be the implementation of a single, master provider database, for the sixth year in a row.
Finding 7: Three out of six Centralization and Enterprise Standardization activities were reported either partially or fully successfully implemented by more than 50 percent of surveyed participants.
Finding 8: The Service Expansion initiative was the only one that contained activities with significant increases from the previous years. Also, in an increase from 2022, four of the eight Service Expansion initiatives were fully or partially implemented by more than 50 percent of respondents.
Finding 9: Those who reported the transition from fee-for-service to value-based and/or bundled reimbursement had a significant impact on their organization continued to decrease (down to 11.5 percent) - again with the lowest reported numbers since this data collection began.
Finding 10: The majority of respondents (85.5%) continued to report their providers had some level of satisfaction with the services related to the credentialing and privileging processes provided by their organization.
For a deeper dive into each finding, we encourage you to download the 2023 Annual Report on Medical Staff Credentialing.
And, as always, it is with pride that we present this Medical Staff Credentialing Report to the healthcare industry. There are many people involved in launching the survey, analyzing the results, and getting the report into a format that presents the results in a clear and understandable manner. We thank everyone who responded to the survey and HealthStream for providing the resources necessary to package our learnings into this report. We honor each one of the MSPs who work in this industry ensuring the safety of patients, and it is our hope healthcare organizations will use this information to determine where they will focus their improvement efforts.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products