HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
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View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
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View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
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View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
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View All ProductsTackle all the challenges of practitioner directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThe Annual Report on Medical Staff Credentialing is a time to reflect on the past year, how the industry has grown, progress towards achieving goals, and trends to watch for the future. The report produced by HealthStream™ has become an industry standard with the 2023 survey receiving the most responses (1,181) since its inception seven years ago.
The past year has seen a wind-down of the COVID-19 pandemic where lessons learned throughout helped to reduce paper, reimagine processes, advance technology and evaluate resource usage. These lessons can be seen throughout the report in the desire to increase provider satisfaction with credentialing processes, increase process automation, take advantage of technology tools, and boost ongoing monitoring and competency assessment programs.
This year's report is organized around 10 key findings related to credentialing and privileging. They are as follows:
Finding 1: Similar to previous years’ survey results, the majority (94.1%) of medical services professionals reported some level of satisfaction with the quality of the medical staff credentialing and privileging processes provided by their organization.
Finding 2: Process Improvement and Provider Data Management initiatives continued to be rated as the most important initiatives at their organizations.
Finding 3: Across the following four initiatives, Process Improvement, Provider Data Management, Centralization and Enterprise Standardization, and Service Expansion, survey participants reported the biggest impediments at their organization were internal resource constraints, competing priorities, and vendor/software limitations.
Finding 4: Within Process Improvement, Provider Data Management, Centralization and Enterprise Standardization, and Service Expansion, 27 activities were evaluated. For 14 of the 27 activities, more than 50 percent of respondents reported full or partial implementation at their organization which was a slight decrease from 2022 (17 of 27).
Process Improvement
Provider Data Management
Centralization & Standardization
Service Expansion
Finding 5: Six out of eight activities within the Process Improvement initiative were reported either partially or fully successfully implemented by more than 50 percent of surveyed participants.
Finding 6: The top activity to be fully and successfully implemented within the Provider Data Management initiative continued to be the implementation of a single, master provider database, for the sixth year in a row.
Finding 7: Three out of six Centralization and Enterprise Standardization activities were reported either partially or fully successfully implemented by more than 50 percent of surveyed participants.
Finding 8: The Service Expansion initiative was the only one that contained activities with significant increases from the previous years. Also, in an increase from 2022, four of the eight Service Expansion initiatives were fully or partially implemented by more than 50 percent of respondents.
Finding 9: Those who reported the transition from fee-for-service to value-based and/or bundled reimbursement had a significant impact on their organization continued to decrease (down to 11.5 percent) - again with the lowest reported numbers since this data collection began.
Finding 10: The majority of respondents (85.5%) continued to report their providers had some level of satisfaction with the services related to the credentialing and privileging processes provided by their organization.
For a deeper dive into each finding, we encourage you to download the 2023 Annual Report on Medical Staff Credentialing.
And, as always, it is with pride that we present this Medical Staff Credentialing Report to the healthcare industry. There are many people involved in launching the survey, analyzing the results, and getting the report into a format that presents the results in a clear and understandable manner. We thank everyone who responded to the survey and HealthStream for providing the resources necessary to package our learnings into this report. We honor each one of the MSPs who work in this industry ensuring the safety of patients, and it is our hope healthcare organizations will use this information to determine where they will focus their improvement efforts.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All Products